Review Payment Audit Trails

The American Express® FX International Payments Audit Trails feature allows you to track the recorded activity of the users on your account. You can view which users have created contracts, quotes and other foreign exchange transactions, as well as the date users changed their passwords.

Audit Event Log

 

To access Audit Trails, go to Payment History > Audit Trails then enter the Start Date and End Date of the user activity you want to audit. You can further filter your results by making selections from the Master Access Type, User List or Access Type drop-down menus. Then click Search in the lower right of the page.

 

TIP : Your search results will be listed in 30-day increments. You can export this list to an Excel document by clicking Download File in the lower right of the page, or download a PDF version by clicking Download PDF.

Steps to view the audit trails for data on foreign exchange transactions carried out by users.

Contact us

 

Existing members

 

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.

 

 

New members

 

New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.

Existing FX International Payments customers login here