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Card Accounts
Online Services
Business Accounts
Assistance
Travel Money
Travel Services
Business Services
All Insurance
Travel
Motor
KrisFlyer Miles
CapitaStar$®
For effective information management, American Express® FX International Payments allows users to quickly generate six different types of foreign exchange transaction reports, all of which can be viewed online or exported into Excel documents.
To access Reports, go to Payment History > Reporting. Click Select under any of the six reports you would like to generate – Account Summary, Current Pending, Payee Report, Transaction Listing, Summary Of All, or User Information Report.
Account Summary report gives you the details of all your payments, contracts and foreign currency purchases/sales for a given month. You can download the report in Excel, and a PDF version is also available in your inbox.
In Current Pending you can find a list of all payments awaiting completion. To generate this list:
1 Choose the Transaction Status and Currency from the drop-down menus.
2Click Search.
TIP: Your search results will be displayed as a list. You can export this list as an Excel document by clicking File Download in the lower right of the page, or click Download PDF for a PDF version.
The Payee Report shows:
Payee Name and their FX International Payments Payee ID.
Transaction Creation Date.
Payee Modification/Approval Date.
TIP: Your search results will be displayed as a list. You can export this list as an Excel document by clicking File Download in the lower right of the page, or download a PDF version by clicking Export List (PDF).
Transaction Listing reports offer a comprehensive view of your payment history. To generate a report:
1 Enter details such as Transaction Status, Currency Type, Product Type, or Settlement Method from the appropriate drop-down menus.
2 Enter the Start Date and End Date by clicking on them in the pop-up calendar.
3Click Search.
TIP: Your search results will be displayed as a list. Use the horizontal scroll bar at the bottom of the page to view all transaction details. You can export this list as an Excel document by clicking File Download in the lower right of the page.
Summary Of All reports show a quick and condensed view of all payments. To generate one:
1 Enter details such as Transaction Status, Currency, Product Type, or Date Range from the appropriate drop-down menus.
2 Enter the Start Date and End Date by clicking on them in the pop-up calendar.
3Click Search.
TIP: Your search results will be displayed as a list. You can export this list as an Excel document by clicking Download File in the lower right of the page, or download a PDF version by clicking Download PDF.
A User Information Report provides detailed information of all users of your account, including their contact details, limits, functions and settings.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.
New members
New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.
1. We will make all reasonable efforts to ensure prompt delivery of your FX International Payments (FXIP) Order, however please note transfer times may vary. These Transfer Times do not take into account differing weekends, public holidays or working hours of foreign banks in other jurisdictions to which your FXIP Order has been transferred. Completed FXIP Orders must be received on a Business Day before 3.00pm Singapore time. FXIP Orders received outside these times will be treated as having been received on the following Business Day. For maximum transfer/execution times please see FXIP Terms and Conditions.
2. Fees for same currency payments vary. SGD to SGD payments incur a fee of S$20.00 plus 0.1% commission of SGD transaction value (minimum of SGD 30, up to a maximum of SGD 100). USD to USD payments incur a fee of USD$12.00 plus 0.1% commission of USD transaction value (minimum of USD 22, up to a maximum of USD 132). Please call us on 1800 507 7688 to discuss other same currency payment fees.
The information contained in this webpage has been prepared without taking into account your objectives, financial situation or needs. You should consider the appropriateness of International Payments in relation to your individual requirements.
For further information, please refer to the relevant Terms and Conditions
FX International Payments are arranged through American Express International Inc., (UEN S68FC1878J) Incorporated with Limited Liability in the State of Delaware, U.S.A. with a place of business at 10 Marina Boulevard #15-00 Marina Bay Financial Centre, Singapore 018983.
Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations.
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