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Types of Reports

To access Reports, go to Payment History > Reporting. Click Select under any of the six reports you would like to generate – Account Summary, Current Pending, Payee Report, Transaction Listing, Summary Of All, or User Information Report.

Account Summary

Account Summary report gives you the details of all your payments, contracts and foreign currency purchases/sales for a given month. You can download the report in Excel, and a PDF version is also available in your inbox.

Current Pending

In Current Pending you can find a list of all payments awaiting completion. To generate this list:

  • 1 Choose the Transaction Status and Currency from the drop-down menus.

  • 2Click Search.

TIP: Your search results will be displayed as a list. You can export this list as an Excel document by clicking File Download in the lower right of the page, or click Download PDF for a PDF version.

Payee Report

The Payee Report shows:

  • Payee Name and their FX International Payments Payee ID.

  • Transaction Creation Date.

  • Payee Modification/Approval Date.

TIP: Your search results will be displayed as a list. You can export this list as an Excel document by clicking File Download in the lower right of the page, or download a PDF version by clicking Export List (PDF).

Transaction Listing

Transaction Listing reports offer a comprehensive view of your payment history. To generate a report:

  • 1 Enter details such as Transaction Status, Currency Type, Product Type, or Settlement Method from the appropriate drop-down menus.

  • 2 Enter the Start Date and End Date by clicking on them in the pop-up calendar.

  • 3Click Search.

TIP: Your search results will be displayed as a list. Use the horizontal scroll bar at the bottom of the page to view all transaction details. You can export this list as an Excel document by clicking File Download in the lower right of the page.

Summary Of All

Summary Of All reports show a quick and condensed view of all payments. To generate one:

  • 1 Enter details such as Transaction Status, Currency, Product Type, or Date Range from the appropriate drop-down menus.

  • 2 Enter the Start Date and End Date by clicking on them in the pop-up calendar.

  • 3Click Search.

TIP: Your search results will be displayed as a list. You can export this list as an Excel document by clicking Download File in the lower right of the page, or download a PDF version by clicking Download PDF.

User Information Report

A User Information Report provides detailed information of all users of your account, including their contact details, limits, functions and settings.

Contact us

Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.

New members

New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.

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