Users should choose complex passwords that use a mixture of letters and numbers.
Authorised users should keep their passwords in a secure location and should not share their passwords with others.
Update passwords regularly and remove terminated employees' access promptly.
Never send funds to a recipient that you don't know.
1Implement dual verification
With this feature, one user has permission to create a transaction, but a second user must approve the transaction before American Express will process it.
2Segregate and manage users' payment permissions
You can limit the permissions you give to your employees. For example, you might authorise one user to create a payment but not give that user the permission to modify payees. Remember to review permissions regularly.
3Activate payment confirmation emails
You can have American Express notify you by email each time a payment is ordered from your account.
4Prepare against attacks and infections
Regularly review and install the latest updates for your antivirus software, internet browser, applications, operating system and wireless connection.
5Clarify, communicate and reinforce
Provide regular training on the importance of data security and fraud prevention.
6Create a fraud prevention plan
Prioritise security by appointing someone responsible for creating and maintaining your fraud prevention plan. It should cover the following:
A definition of the potential fraud risks facing your organization.
Information on how to can create strong login passwords for all online systems.
A reminder for staff members to only download files or programs from genuine, trusted websites or senders and to limit the amount of sensitive personal information made public.
Instructions for users to only send online payments to known people or organisations.
A reminder to monitor your bank accounts daily and reconcile them on a timely basis.
Clear steps on what to do when fraud is suspected.
If you have information on your business, payment needs and bank details at hand, you can go straight to our online application.