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To access your Inbox, go to My Account> Inbox.

  • Your messages are displayed on the screen by Date, Subject and Message Type. Click anywhere on an individual message to open it.

  • Any individual message can be Deleted, Marked as Read or Marked as Unread by checking the appropriate box and selecting the desired action from the Actions drop-down menu. You can also carry out these actions for all messages by checking the Select All box.

  • You can search your messages by Month, Year and Message Type. Select your criteria from the drop-down menus and click Search to get your results.

TIP: To stop receiving offers from American Express FX International Payments in your inbox, check the Opt Out of Marketing Messages box.

Contact us

Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.

New members

New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.

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