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Creating a Rate Alert

To access Rate Alert, go to My Account > Rate Alert, then:

  • 1Click on the Create Rate Alert tab, and select the currency you want American Express to monitor from the Currency drop-down menu.

  • 2Fill in the approximate Amount, the specified Rate and the date you’d like the monitoring to stop (the Expiry Date).

  • 3Choose the Users you wish to receive the rate alerts, and whether the alerts should be sent via SMS or email.

  • 4Click Create Rate Alert in the lower right of the page.

Viewing/Modifying Rate Alerts

To manage your alerts, click on the View/Modify Rate Alerts tab. You can delete alerts individually or all at once by checking the appropriate box and clicking Delete in the lower right of the page.

NOTE: Rates may fluctuate,and there is no guarantee the specified rate will still be available when you have logged into the FX International Payments platform.

Contact us

Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1800-507-7688.

New members

New to American Express? Give us a call on 1800-507-7688. Our Customer Service team is available from 8am to 6pm, Monday through Friday.

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Copyright © 2019 American Express Company. Users of this site agree to be bound by American Express Web Site Rules and Regulations. American Express International, Inc.(UEN S68FC1878J), Incorporated with limited liability in the state of Delaware, USA with a place of business at 10 Marina Boulevard #15-00, Marina Bay Financial Centre Tower 2, Singapore 018983.