Start of menu
Search Singapore website
Close Menu
Skip to content


Everything you need to know about your card

Before you start using your new Card, please take a few moments to activate it.

You can find out everything you need to know about your Card right here. Be sure to bookmark this page for easy reference. Click on the tabs below to learn more.

Check your Card details

If everything is correct, sign on the Card and it's all yours.

Please call 1800 392 2000 (within Singapore) or (65) 6392 2000 (overseas) to speak to our customer service consultant should you require additional assistance.

Get ready for the American Express Singapore Airlines KrisFlyer Ascend Credit Card experience

Register your Card for Online Services – a simple and secure way of managing your Card Account anytime, anywhere at your convenience. 

Login to your Card Account to check your balance or view your transactions online or with your mobile at

Download the American Express® Mobile App today!

Give a Supplementary Card to someone special

All Card privileges are extended to Supplementary Card Members. Plus, KrisFlyer miles1 earned from all daily purchases are yours to keep. Everything works to your benefit! Supplementary Card(s) can be obtained for members of your family at least 18 years of age.

American Express Selects®

Wherever you find yourself in the world, you'll enjoy exceptional value and privileges in travel, leisure, dining and shopping with American Express Selects.

Go Paperless

Cut down on clutter and free up your desk space. Choose to receive your monthly statements electronically and manage your Account online.

1 Usage of KrisFlyer miles to redeem for award tickets or upgrades will be subject to seat availability at the point of flight reservation and ticketing. KrisFlyer terms and conditions apply.