American Express SafeKey® Extra Safe Online Shopping

Important steps to enhance your Card security

Secure online shopping with American Express SafeKey®

What is American Express SafeKey®?

American Express SafeKey provides a new layer of fraud protection at participating merchants as part of our continuous efforts to provide a safer and more secure online shopping environment. Beginning October 2015, you may be asked to enter a One-Time Code when making online purchases at participating merchant websites.

How does it work?

During the checkout process at participating SafeKey merchants, we will send a One-Time Code to the mobile phone number and/or e-mail address that we have on file for your Card. To ensure your security, we ask that you enter the One-Time Code into the merchant website in order to complete the transaction.

Do I need to register for SafeKey?

You are automatically enrolled in American Express SafeKey. You don't need to take any additional steps to take advantage of this online security benefit, other than making sure that the mobile phone number and e-mail address is updated for all of your primary and supplementary American Express Cards. You may update your contact information during the SafeKey checkout process, or by calling the Customer Service number on the back of your Card.

For more information about American Express SafeKey, click here for the FAQs.

What are the benefits?

  • Enhances Card security
  • Easy to use
  • At no additional cost
  • Improved verification for added peace of mind