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American Express
Merchant Services
Thai
Merchant Customer Service
 Apply to accept the Card

Welcome to Merchant Services Customer Service, where you can find the answers you need - quickly and easily.

 Where would you like to use the Card?

 If you have a favourite restaurant, retailer or other merchant and they do not accept the American Express® Card, why not let us know? You can submit these details by phone or by fax.

By Phone:
Simply call American Express at 0 2273 5544 (8.30am to 5.00pm, Monday to Friday).

By Fax:
Download and complete the form below and fax to us at 0 2273 0309.

  Where would you like to use the Card? (English version)
(PDF: 50 KB / 1 page)
 
  Where would you like to use the Card? (Thai version)
(PDF: 49 KB / 1 page)
 
This document is in PDF format, which requires the Adobe Acrobat Reader. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated.

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 Contact Customer Service

Emergency contact information
Report stolen or damaged terminals or equipment 0 2273 5313
 
Learn about accepting the Card
Apply to accept the Card 0 2273 5100
 
Manage your merchant account
General customer service 0 2273 5100
(8:30 am to 5:00 pm, Monday to Friday)
 
Doing business with American Express
Call authorisations for address verification
If you suspect fraud   
0 2273 5522
0 2273 5522
 
Profit more from your relationship
Order complimentary promotional materials 0 2273 5100
(8:30 am to 5:00 pm, Monday to Friday)
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