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American Express
Merchant Services
Learn about Accepting the Card Manage Your Merchant Account Profit More from Your Relationship
Reconcile Payments and Resolve Disputes
Using a Terminal to Complete Transactions
Introducing Electronic Merchant Services
Review our Policies and Procedures
Data Security Operating Policies
Reduce Fraud and Chargebacks
Learn about Online Merchant Services
Find Answers to Common Questions
Settle payments and Disputes

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Apply to accept the Card
It's easy to reconcile American Express payments with your own records.

The American Express payment is made to you at a price equal to the total face value on the Summary of Charge form, less the applicable merchant fee and applicable tax.

If you are receiving payment via direct deposit into your designated bank account, a detailed statement listing all transactions and a tax invoice will be sent to you for your records.

If you are receiving payment by cheque, a detailed statement describing the accounting steps taken to calculate the total amount and tax invoice will accompany your payment cheque.

Online Merchant Services

Online Merchant Services enables you to significantly reduce your administration when reconciling payments. This powerful business tool delivers payment reconciliation right to your PC. Using the Internet, this site will allow you to reconcile your payments quickly and easily, directly from your computer. For more information about payment reconciliation, click here.

Should you have any enquiries about reconciling American Express payments, please call Merchant Services on 0 2273 5100, 8:30 am to 5:00 pm, Monday to Friday.

For enquiries to resolve disputes, please refer to our Policies and Procedures or call Merchant Services on 0 2273 5100, 8:30 am to 5:00 pm, Monday to Friday.

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