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American Express
Customer Service

To contact us regarding a specific question or concern, please review the options below and select the topic most appropriate for your needs.

How to read my statement?

Paying Your Bill
Convenient methods of payment made available to you to settle your bills. Choose from Direct Debit, Express Settlement Service, in person at the American Express office or by mailing a cheque.
Contacting Us
Our representatives are available to answer any questions you may have regarding our wide range of products and services. Use our index of important phone numbers when you need to access the American Express Customer Service. Also, you can let us know about your favorite establishment where you would like to use the Card or your inconvenient experience when using the American Express Card.
Where else would you like to use your Card?
Maybe there's a shop you really love, or a restaurant you find simply divine. Tell us about it and, chances are, we can make it happen.
Was your Card not welcomed by a Business that accepts American Express?
If a business that accepts American Express has not welcomed your American Express Card, please let us know about it.
Express Access
Experience the faster and more efficient service from American Express.
Online Fraud Protection Guarantee
When you use the American Express Card to purchase over the internet, you will not be held responsible for any unauthorized charges online.
Check your Card account Online
You will have greater financial control than ever before,with a secure online account access. Do you want to see exactly how much you charged it over the weekend? Need to find out if most your recent shopping has been posted yet? You can do it all, whenever you want, 24, 7 days a week!
Online Enrollment
Please read the information about online enrollment for your convenience in enrolling online account access.
View Fees and Interest Rates of your American Express Cards