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Stay in control with Account and fraud alerts

Our alert services help keep you safe and secure


You'll always know what's going on with your Account thanks to our fraud and Account alerts.

Find out more about these services and how they keep you up to date.

How fraud alerts work: 


Fraud alerts are simple, fast, and completely free. 

You don't have to register - the service is included with your Account. 


We watch for unusual activity in your spending patterns.

If we spot something that seems out of the ordinary, we'll send you an instant alert by text and/

or email. In one click, you can tell us if it was you or not.

Make sure your contact details are up-to-date

How Account alerts work:


From balance updates to reminders about when your next payment is due, Account alerts help

you track your spending and stay on top of your Account. 

  • Opt in to Account alerts.
  • Choose whether you want to receive alerts by text, email or push notification.
  •  Pop them on hold if you're travelling, or change the time zone they arrive in. 

 

 

Other ways we protect you

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