Small businesses who meet the qualifying criteria will automatically become a Shop Small Merchant, featuring on the Shop Small Map and will benefit from the Shop Small American Express Cardmember offer. American Express may also determine that other small businesses, in addition to the ones above, are eligible to participate in Shop Small on a case-by-case basis. Eligibility requirements will be determined at our sole discretion and may change at any time. If you are a qualifying small business and have processed a transaction but still aren’t appearing on the Shop Small map and would like to discuss your eligibility, please call us on 0800 032 7216.
If you no longer meet the eligibility criteria, breach the Shop Small Terms and Conditions or if we have reasonable grounds to believe that you have engaged in any fraud, gaming of the Shop Small programme or material abuse related to the Shop Small programme, such as seeking to obtain an advantage through unfair or deceptive means, we may take actions which we reasonably consider appropriate in the circumstances, and this may include cancelling your participation in Shop Small.