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Welcome to a rewarding world 

Is there a place where you’ve always dreamed about travelling? Here in your Welcome Centre, you can see how to maximise your points to help you get there sooner with your Starwood Preferred Guest® Credit Card from American Express®.


Image of The Platinum Card®

Your Credit Card

Here is all you need to know about getting started with your Starwood Preferred Guest® Credit Card. You’ll find helpful advice about online Credit Card activation, how to register for and manage your Account online via Online Services, how to pay your bill and more.

Getting started




Using your Credit Card




Managing your Account




Rewards and Offers

It’s easy to earn points faster with the Starwood Preferred Guest® Credit Card from American Express. Take a look at these simple ways to get even more points from your Credit Card, taking you closer to complimentary nights at extraordinary destinations.


Earn more points, more often



The Starwood Preferred Guest® Credit Card is all about getting even more value out of your shopping on the high street, online and abroad. 

Amex Offers

With Amex Offers, you can enjoy a delightful range of offers across dining, retail, travel, and more2


Step 1


Explore all your delightful offers. Log in to your Account online or via the Amex App and select ‘Offers’


Step 2


Select the offers you like and save them to your Credit Card


Step 3


Spend on your saved Credit Card in-store or online to get your offer.


While your points balance is coming along nicely, you’ll also benefit from the other fantastic extras that come as standard with the Starwood Preferred Guest® Credit Card from American Express. You can find out all about them here – along with some more great services.

24-7 Support

Whether you're at home or on the go, you can service your Credit Card Account at your convenience. 

How To Videos
From paying your bill to ordering a replacement Card, watch our How To Videos to help you get started with your new Card.
Amex App
Download the Amex App and you can manage your Account whether you’re in the comfort of your home or on the go.
Visit our Help Centre for quick access to the most commonly asked questions about your Credit Card.

Contact us


If you have any questions, American Express Customer Service is ready to assist you.


Customer Service


UK: 0800 917 8047
International: +44 (0) 1273 696 933

24/7 Global Assist® 


+44 (0) 20 3126 4113

Our 24/7 Global Assist service means help is always close at hand wherever you are. Should you need medical and legal advice, have any passport, customs or visa issues, even if you lose your Credit Card, we’re just a phone call away ready to help, wherever you are.