Managing your account is easy
Activated your Card yet?
Activate your Card quickly and simply online. Whilst activating, you can also register for Online Services to enjoy the convenience of 24/7 access to your account online.
Manage your account online
If you've not yet registered for Online Services, this service lets you manage your account easily and at your convenience. You'll be able to:
- View your account balance and pay your bill online
- Watch your Avios add up
- Set up alerts and switch to Paperless Statements.
Manage your account on your mobile
Download the Amex app to view transactions, make payments and keep track of your Avios on the go.
Pay your bill
To make life easier, there's a choice of ways to pay your bill. Take your pick from the options below:
It's fast and simple to pay your bill online using a Debit Card. Just register for Online Services, then log in to your account to make a payment.
You can set up a Direct Debit to automatically make payments each month so you don't have to think about it. Set it up online once you’ve registered for Online Services, or call the number on the back of your Card.
Call Customer Services 24/7 and pay your bill over the phone using your Debit Card.
Send us a cheque payable to American Express Services Europe Ltd. along with the payment slip at the bottom of your statement. Don’t forget to write your account number on the front of your cheque too.
You can pay your bill in person at the bank either by bank giro, using the payment slip provided on your statement, or by cheque.
You'll find more information regarding all your payment options and timeframes on your monthly statement. You can learn more about your statement here.