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Cashback is just one of the benefits

While your cashback balance is coming along nicely, you’ll also benefit from the other fantastic extras that come as standard with the Platinum Cashback Credit Card. You can find out all about them here – along with some more great services. Click on the tabs below to find out more.

Your Card’s extra features

American Express has always been known for the superior service we offer Cardmembers when they’re travelling.

American Express Travel

From last-minute mini breaks to exciting adventures, discover a world of travel experiences at prices you'll love.

Travel Accident Insurance1

With your Card you have up to £150,000 in the event of  loss of life, limb, sight, speech or hearing, when travelling on public transport and tickets are charged to the Card.

24-hr Global Assist®

For help with anything from tracking down lost luggage to arranging legal, medical or personal advice from local English-speaking experts, we're only ever a phone call away. Call us on +44 (0) 20 3126 4113 and we'll get to work on your behalf.

Emergency Card Replacement

If your Card is lost or stolen we'll issue a replacement to you as soon as we can - often within two working days. If you're in a remote area, arrangements can usually be made to have your Card waiting at some point along your route. Need a replacement Card? Call us on 0800 917 8047 or +44 (0)1273 696933.

Travel Insurance

To extend your travel benefits, you can purchase comprehensive travel insurance. Now you can take one more thing on your travels: total peace of mind. So leave those worries at home and make more space for the memories.

Image of a couple shopping

Purchase Protection1

If your purchase is damaged or stolen within 90 days, call our claims team and they’ll arrange a repair or replacement for you up to £2,500 per eligible item or £20,000 in any 12 month period.

Refund Protection1

Should a UK retailer refuse you a refund on any eligible item worth over £25 within 90 days of purchase, you get back the full purchase price up to £200.

International Healthcare Plan

Paris, Cairo, Hong Kong? If you’re living in another country, whether it’s for work or pleasure, our International Health Insurance gives you the reassurance of a global healthcare plan.”

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Identity Defence Platinum2

Concerned about identity theft? For £7.99 a month, Identity Defence Platinum helps you detect fraud and defend yourself.

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Pet Insurance5

Your pet is a precious part of your family so we understand how important it is to have cover you can trust for when things go wrong.

Get a quote


24-hour Customer Service

For questions about your statement, Card benefits, offers and more, American Express Customer Service is always ready to assist you. We’re on call 24/7 and happy to help. Drop us an email and we’ll get right back to you.

FX International Payments for Cardmembers

American Express® FX International Payments is the fast, convenient, secure way to send money overseas via our online payment service. You'll also earn cashback on virtually every transaction regardless of the payment method.3

Learn more

Add a Supplementary Card*

Not only are Supplementary Cards complimentary, when you take out a card for a friend or family member, you will also earn cashback on virtually all of their spending.

*Subject to Application and Approval

American Express Invites

American Express Invites gives you access to purchase tickets to a wide range of sought after music, theatre and film events, often before they go on general sale.

Sign up to receive regular updates from American Express Invites4.

Terms and Conditions

1. American Express Services Europe Limited (“AESEL”) makes various benefits available to Cardmembers which derive from contracts which AESEL has made with third parties.  AESEL is free to amend, extend or terminate these benefits at its sole discretion. These benefits do not form part of AESEL’s contract with you but AESEL will provide reasonable notice, in any event no less than 30 days, in advance of any changes to the available benefits which may be to your detriment.  One of the benefits currently available is the benefit of contracts of insurance held by AESEL with certain insurers. You will lose these benefits if you cease to be a Cardmember. Terms, conditions and exclusions apply. Details can be found on the American Express website.

2. American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority. For insurance mediation activities only, American Express Services Europe Limited is an Appointed Representative of American Express Insurance Services Europe Limited (reference number 311684) who is authorised and regulated by the Financial Conduct Authority. Details can be found on the FCA Register. We will introduce you to Affinion International Limited for My Essentials and Identity Defence. Calls may be recorded or monitored for quality, training and compliance purposes. Policy Terms and Conditions apply.

3. Terms and conditions apply.

4. American Express Invites was formerly known as the Preferred Seating Programme. American Express Invites refers to the name of the American Express programme rather than a description of ticket type. Some events/venues will offer standing/General Admission only. Please check the individual event carefully when purchasing tickets. Tickets are subject to availability and must be purchased using your American Express Card.

5. American Express Insurance Services Europe Limited, registered in England and Wales. Company Number 05048826, registered office 76 Buckingham Palace Road, London, SW1W 9AX authorised and regulated by the Financial Conduct Authority. Calls may be taped or monitored for quality, training and compliance purposes. Policy terms and conditions apply. If you would like to contact us to discuss your Pet Insurance needs, please call 0800 038 0846, lines are open Monday to Friday 8.30am-6.00pm.

American Express Pet Insurance is underwritten by Pinnacle Insurance plc and administered by Cardif Pinnacle.  Cardif Pinnacle is a trading style of Pinnacle Insurance plc. Pinnacle Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Financial Services Register Number 110866). American Express Pet Insurance is not available in the Channel Islands.