What to look out for to identify online fraud
Despite the efforts made by American Express and other credit card providers, online fraud has not disappeared.
Here are a few scenarios to think about and take extra caution:
- Different address for shipping and invoicing
- A request for immediate or next day delivery of high-priced items
- The same shipping address for more than one Cardmember
- A request for a refund on a different method or another card
- Unusual spending patterns, especially multiple identical items.
Should you have any doubts about a customer or credit card transaction, call American Express Authorisations on + 44 (0) 208 551 1111