Welcome to the Help Centre


Browse the Help Centre for answers to your questions.



If you require support as a result of a life event, health challenge or money worries, access our Customer Support pages

Browse all topics

Payments, statements and balance

Understand your statement and learn about making payments to your Account and with your Card.

Account management

Manage your Account, Card and settings.



Products and services

Learn about American Express® products.



Benefits, rewards and offers

Learn about our rewards, benefits and customer service.

Security and fraud

Stay secure and learn how you are protected against fraud.


Learn more about using your Card abroad.



Find more information about our dispute process and our Document Submission Centre.

New Accounts

Learn about the application process and eligibility.


Offers and promotions

Enjoy Amex Offers, new Cardmember offers and learn how to invite a friend.


Manage your Accounts any time, anywhere


  What you can do with your online Account – check your balance, manage      Card payments, check your rewards and view personalised Amex Offers


  With your Amex App you can check your balance, manage monthly Card        payments, check your rewards and view personalised Amex Offers