Welcome to the Help Centre

How do I activate my Card?

You can activate your Card quickly and securely online or on the Amex App, you can start using it as soon as you’ve activated it.

While you’re there, you can also choose to create your Online Account. Find out more about Online Services here and the American Express® App here.

Manage your PIN

If you haven’t received your American Express PIN yet, you can get it online here or via the Amex App once you’ve answer some security questions. In addition, you'll find you can also change it to something more memorable if you wish.