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Welcome to the Help Centre

Can I pay my bill by Direct Debit?

Direct Debits are easy and secure to set up using one of the following:

The American Express App®

Your Online Services

Completing a Direct Debit mandate form

Once it's set up, you'll see it clearly marked on your statement. Until this time, please continue to make your payments in the usual way.


Important information: Direct Debit collection timeframes vary so please ensure you check your statement to find out when your Direct Debit will collect. If you have a Corporate Account that is settled by the company, you are not able to set up a Direct debit. If you hold a Charge Card with the Flex Select facility please use the paper mandate form to set up Direct Debit.