American Express UK Online Privacy Statement

Effective Date: June 2023


American Express® (American Express Services Europe Ltd., American Express Payment Services Ltd and American Express Europe LLC): is committed to protecting your privacy. For the contact details of our Data Protection Officer please see the “Contacting Us” section below.


In this Online Privacy Statement (“Statement”), we outline what Personal Information we, in our capacity as controller, collect about you online, why we collect it and how we access, use, disclose, and protect it in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation. Personal Information is any information relating to you as an identified or identifiable natural person, such as your name, addresses, telephone number, and email address and other information specific to you such as your IP address, details provided in your application form such as your income and/or transaction information. This Statement applies to Personal Information we collect online through:


  • services we operate such as our websites and mobile “apps”; and
  • services or content we offer on third party platforms, such as our electronic communications, social media pages, voice assistant apps, and digital ads

This Statement also applies to all other services or content that link to or reference this Statement, for example online services provided to you as a cardmember.


Here’s something to keep in mind


We may provide you with more details about how we use Personal Information about you, depending on the product or service you use. In this case, we’ll provide additional Terms & Conditions, privacy statements, or notices. For example, your Cardmember Privacy Statement includes more specific details about how we use information tied to your card. This Statement doesn’t apply to services operated by American Express that have their own privacy statements.


Third-party services, such as social media sites, have terms that explain how they handle information about you. Please take a moment to review the terms of any other online services you use.


Our websites and apps are not intended for children. We don’t knowingly collect information online from, or market online to, children under 13 years of age.