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Keep your account details up to date

As part of our regulatory obligation as an Authorised Payment Provider, American Express are periodically required to review the information we hold on our customers and take steps to ensure that this information continues to be both accurate and up to date. 

To help us ensure that we keep your account details up to date we kindly request that you complete a copy of our 'American Express Merchant information collection form.' Upon clicking on the link, select the 'Support and Services' drop down box and click on the link titled 'American Express Merchant information collection form.' Once complete, please return it to us, along with any of the additional relevant documents requested to the address below. If you have any questions simply call our Merchant Customer Services Team on 0800 032 7216 who will be happy to assist you.

Return Address:
UMC 52-01-008
American Express
PO Box 72
BN88 1AH 

We can reassure you that, in line with our Privacy Statement we only collect the information that is required, and the information you do provide is protected using information security safeguards.