The O2 Lounge
Experience the Lounge at The O2
FAQs and Terms and Conditions
Frequently asked questions
Can I pre- register for access to the lounge?
There is no longer the need to pre-register for access. Simply show your American Express card and a valid show ticket at the reception desk and access will be granted if there is capacity. Please be aware, capacity is limited, so access will be provided on a first come, first served basis.
What if I’ve already registered for access to an upcoming event?
Anyone who has already pre-registered for an event, this will be honoured. Pre-registration will no longer be required for future events.
Where is the American Express Invites Lounge?
You’ll find the American Express Invites Lounge through Entrance B on the ground floor of The O2.
How long is the American Express Invites Lounge open?
Doors open one hour before the event doors open, then stay open throughout the event and for an hour after.
Can I access the Arena from the American Express Invites Lounge?
Yes. A door from the Gantry level of the lounge will take you through to the Lower Tier from where you can access the rest of the Arena.
Can I buy food and drink?
Yes. You can buy a selection of drinks and snacks in the Main Bar and The Green Room Cocktail Bar. The Crew Catering Restaurant also offers a full menu pre-show.
American Express Partner Terms and Conditions apply. For venue information.
This offer is open to American Express Cardmembers only. Cardmembers must have a valid American Express card and show ticket for the same night as entry to the lounge. Any Cardmember is entitled to bring up to three guests, all guests must have valid event tickets. Lounge access is given on a first come first serve basis and access may not be granted if the lounge is at full capacity. For any lounge related queries please contact Loungesupport@themarcocorporation.com
Entry will not be granted without a valid show ticket. Cardmembers must bring their American Express Card along with their valid show ticket.
The American Express Invites Lounge is located in The O2 Arena, London. All users of our online services are subject to Privacy Statement and agree to be bound by our Terms of Service 2014 American Express Company. All rights reserved.
Please follow this link to view our Privacy Statement at http://americanexpress.co.uk/privacy
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