There is a range of simple and effective ways to protect yourself online. Our tips will show you how
to avoid scams, how to spot phishing emails, how to stay safe online and how to keep your Account
details private and secure.
Check the sender's address. We will normally email you from these addresses:
@americanexpress.com
@aexp.com
@welcome.aexp.com
@americanexpress.co.uk
@email.americanexpress.com
@welcome.americanexpress.com
@aexpfeedback.com
@alerts.americanexpress.com
Fraudsters may send you a text message that asks you to confirm your Account details. You can spot them in the same way you can spot a phishing email. Contact us straight away if something seems odd.
Report a suspicious email
Report a suspicious email by sending it to:
Check the URL, our websites will normally start with:
https://americanexpress.com
https://network.americanexpress.com
https://global.americanexpress.com
https://online.americanexpress.com
https://consumer-travel.americanexpress.com
Report a suspicious website
Report a suspicious website by sending it to:
UKemailfraud@americanexpress.com
Report a phone scam
Contact us straight away if you think you've been a victim of a phone scam, we're here to help and protect you.
If you do become a victim of fraud, our Fraud Protection Guarantee means you won't be held responsible for any fraudulent charges, provided you've taken resonable care to protect your Account details, PIN and any device you store your Account information on.
If we spot anything unusual on your Account, we will contact you by text, email or phone call straight away and help you get back on track.