Amex Pay
Welcome to Amex Pay
Amex Pay is an easy and safe way to make mobile payments. It's accepted everywhere you can use your contactless Card.
Simply download the American Express® App to get started.
High value purchases
With Amex Pay, you won’t be restricted by the same contactless Card limit.
Safe shopping
Shop safe in the knowledge that we've got
your back with the highest standards of
protection and security you can enjoy.
Treat yourself
Do more of what you love with the
Rewards you earn with Amex Pay, whether
it's shopping or travel.
*Retailer limits may apply. Check before paying.
How to add your Card to Amex Pay
Open the app & select ‘Account’.
Select 'Activate Amex Pay'. For security purposes you'll need to enter a one-time verification code to confirm your identity.
Then select to set Amex Pay as your default payment app. Then that's it. You're done.
How to make a purchase using Amex Pay
Wake the device and enter your PIN,
passcode, pattern, fingerprint or use facial recognition
Hold the device near the reader
Wait for the device to vibrate or beep,
then look for the checkmark on your
screen
Where to use Amex Pay
You can use Amex Pay at thousands of places that welcome American
Express contactless payments, either in-store or in-app.
On the go?
Unlock the freedom of travel, using Amex Pay to get from one destination to
another by simply holding your device over the ticket reader and authorising
the payment to board trains, buses, ferries and more.
Frequently Asked Questions
Once your Card is activated for Amex Pay, all you have to do is simply unlock your device, tap your device at a merchant's contactless reader, and look for the checkmark on your screen. There is no need to open up your Amex App to pay.
With Amex Pay, you can make simple and secure mobile payments for amounts of up to and above £45* contactless limits, without entering your PIN on the terminal. However, some merchants may apply their own limits.
Check in-store for more details.
*Retailer limits may apply. Check before paying.
With Amex Pay, you can make simple and secure mobile payments for amounts of up to and above £45* contactless limits, without entering your PIN on the terminal. However, some merchants may apply their own limits.
Check in-store for more details.
*Retailer limits may apply. Check before paying.
An eligible Card is an active UK American Express issued Personal or Small Business Credit or Charge Card, an American Express Corporate Card, or the Sterling International Currency Card. Your current Card does not need to be contactless in order to use Amex Pay. American Express Prepaid Cards, Virtual Accounts, Corporate Purchasing Cards, Meeting Cards, and Dollar/Euro International Currency Cards are not eligible for Amex Pay.
An eligible Card is an active UK American Express issued Personal or Small Business Credit or Charge Card, an American Express Corporate Card, or the Sterling International Currency Card. Your current Card does not need to be contactless in order to use Amex Pay. American Express Prepaid Cards, Virtual Accounts, Corporate Purchasing Cards, Meeting Cards, and Dollar/Euro International Currency Cards are not eligible for Amex Pay.
An eligible device is an Near Field Communication (NFC) enabled Android device running KitKat 4.4 or higher.
An eligible device is an Near Field Communication (NFC) enabled Android device running KitKat 4.4 or higher.
- Your Card in Amex Pay is protected by your Secure Device Lock (password, pattern, PIN, facial recognition or fingerprint). For your security, when you make a purchase using Amex Pay, you must verify with your chosen Secure Device Lock method.
- A Device Card number, separate and unique from your physical Card Account number, is used to makepurchases with Amex Pay.
- All of your payment information will be stored securely on your device and your physical Card details are never shown in the app or shared with the merchant when you make payments.
- Your Card in Amex Pay is protected by your Secure Device Lock (password, pattern, PIN, facial recognition or fingerprint). For your security, when you make a purchase using Amex Pay, you must verify with your chosen Secure Device Lock method.
- A Device Card number, separate and unique from your physical Card Account number, is used to makepurchases with Amex Pay.
- All of your payment information will be stored securely on your device and your physical Card details are never shown in the app or shared with the merchant when you make payments.
To find out more about Amex Pay, click here
Mobile Wallet Security
We keep your transactions safe with 4 layers of protection, and every purchase
is approved by American Express.
Terms of Use & Important Information
Keeping your Account secure
• You must keep your device and screen unlock details safe and secure at all times – just like your actual card and PIN.
• Never share your screen unlock details with someone else or register their fingerprint to your device. If you do allow someone access and they buy something, we'll consider that an authorised transaction.
• Set up a screen lock on your mobile phone to use Amex Pay.
• If you disable the screen lock function on your device, your Card will be removed from Amex Pay.
• It is recommended that you delete your Card from Amex Pay if you change, throw away or give your device to someone else, even temporarily (e.g., to be repaired).
• For additional tips, visit our safety and security hub.
Lost or stolen devices
Call us immediately on the number on the back of your Card if your Android device has been lost, stolen or compromised in any way. We can suspend or remove
your card from Amex Pay to prevent unauthorised use.
Personal information and data protection
We will use your personal information in accordance with the American Express Online Privacy Statement.
Keeping your Account secure
• You must keep your device and screen unlock details safe and secure at all times – just like your actual card and PIN.
• Never share your screen unlock details with someone else or register their fingerprint to your device. If you do allow someone access and they buy something, we'll consider that an authorised transaction.
• Set up a screen lock on your mobile phone to use Amex Pay.
• If you disable the screen lock function on your device, your Card will be removed from Amex Pay.
• It is recommended that you delete your Card from Amex Pay if you change, throw away or give your device to someone else, even temporarily (e.g., to be repaired).
• For additional tips, visit our safety and security hub.
Lost or stolen devices
Call us immediately on the number on the back of your Card if your Android device has been lost, stolen or compromised in any way. We can suspend or remove
your card from Amex Pay to prevent unauthorised use.
Personal information and data protection
We will use your personal information in accordance with the American Express Online Privacy Statement.