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Why haven’t I received my refund?

Stage 1 - YOU CONFIRM Stage 2 - YOU CONTACT US
Stage 3 - WE CLARIFY  
Stage 4 - WE CONCLUDE
 
Here are some of the most common possibilities for why a refund you’re expecting hasn’t appeared on your statement.
 
RETURNS
 
 
 
 
 
HOTEL CANCELLATIONS
 
 
 
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