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Award winning Customer Satisfaction, dedicated to you.
We are dedicated to providing our Card Members with the customer service and experiences they deserve.
Card Members can explore these tools and benefits through their Online Account and through the American Express Mobile App** ranked #1 in Customer Satisfaction with Mobile Credit Card Apps according to J.D. Power*.
Not a Card Member? Apply here.
*American Express received the highest score among national credit card companies in the J.D. Power 2020 U.S. Credit Card Satisfaction Study of customers’ satisfaction with credit card issuers and the J.D. Power 2018 and 2020 U.S. Credit Card Mobile App Satisfaction Studies of customers’ satisfaction with mobile credit card apps. Visit jdpower.com/awards for more details.
**Available for iOS 9.0+ and Android™ 4.4+ only
1. Membership Rewards Program: Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms for more information. Participating partners and available rewards are subject to change without notice.The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.