How to get started on your Platinum Card®
Contact your service providers or log in on their sites
Update your payment method to your Platinum Card®
† Streaming and Wireless Credit Offer Terms
From May 1, 2020 through December 31, 2020 you can earn up to $20 in statement credits each month when you use your Platinum Card® to pay for Select U.S. Streaming Subscriptions AND up to $20 in statement credits each month when you use your Platinum Card® to pay for eligible Wireless Telephone Service charges.
Purchases made by both the Basic Card Member and any Additional Card Members are eligible for the offer. However, the total amount of statement credits for each Card Account will not exceed $20 per month for select U.S. streaming subscriptions and $20 per month for wireless telephone services purchased directly from U.S. service providers, for a total of up to $40 per month.
Please allow 2-4 weeks after the eligible purchases are charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of the Card if statement credits have not posted after 4 weeks from the date of purchase.
American Express relies on the merchant to process transactions within the same calendar month that you made the purchase in order to apply the corresponding monthly statement credit in the month that it was intended. For example, if you make an eligible purchase on the last day of the month, but the merchant doesn't process that transaction until the next day, the transaction date will reflect the next day’s date and the statement credit would be applied in the following month.
To be eligible for this offer, your Card Account must not be canceled or past due at the time of statement credit fulfillment. Statement credits may be reversed if the eligible purchase is returned. American Express relies on accurate transaction data to identify eligible purchases.
If American Express does not receive information that identifies your transaction as eligible for the offer, you will not receive the statement credit. For example, your transaction will not be eligible if it is not made directly with the merchant. In addition, in most cases, you may not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it.
If a charge for an eligible purchase is included in a Pay Over Time balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead, the statement credit may be applied to your Pay In Full balance.
For additional information, call the number on the back of your Card.
‡ Using Points for Charges
Using Points for Your Charges is only available to Basic Consumer and OPEN Card Members enrolled in the U.S. Membership Rewards® program. Additional Card Members, Authorized Additional Card Members, and Corporate Card Members are not eligible. Account managers and Rewards managers may be eligible to use points by calling the number on the back of your Card but are not eligible to use points online. All Linked Card Accounts must not be canceled, past due or have a returned payment outstanding. A minimum of 1,000 Membership Rewards points in your program Account is required and you may use Membership Rewards points only toward the entire amount of an eligible charge. American Express will present the eligible charges you can use points towards, and we may change which charges are eligible at any time without notice. American Express is under no obligation to make charges available for redemption using Membership Rewards points. For each transaction, points will be debited immediately from your Membership Rewards program Account and a credit will be issued to your Linked Card Account for the corresponding dollar amount within 48 hours. Credits processed after the Card Account’s statement closing date will appear in the following billing period. You are responsible for payment of the amount due on your Card Account by the due date even after using this feature. To learn about this feature and redeem points online, visit membershiprewards.com/yourcharges.