U.S. American Express Card Members can now use an eligible American Express Card with Apple Pay to pay on the go at merchants who accept American Express contactless payments, in participating merchant apps, and on the web wherever American Express Cards are accepted. As an American Express Card Member, you can also get these features in Apple Pay:
Eligible American Express Cards that can be used with Apple Pay include U.S. Consumer or Small Business Credit or Charge Cards that are not cancelled and are issued by a U.S. banking subsidiary of American Express, as well as any of the following American Express Corporate Cards issued by American Express Travel Related Services Company, Inc. to an employee of a commercial Card customer working in the United States: American Express® Corporate Green Card; American Express® Corporate Gold Card; American Express® Corporate Platinum Card; American Express® Corporate Centurion Card; American Express®/ Business Extra® Corporate Card; and American Express® Corporate Defined Expense Program Corporate Card. Prepaid cards and other products are not eligible.
If you have a valid American Express Card issued by a licensed third-party financial institution, please check with your issuer if you are eligible to participate by calling the number on the back of your Card.
To use Apple Pay in-store, you must have an iPhone 6 or later or an Apple® Watch that is paired with an iPhone 5 or later. To use Apple Pay for in-app payments, you must have an Apple Watch, iPhone SE, iPhone 6 or later, or iPad Pro®, iPad Air® 2 or iPad mini® 3 or later. You can also use Apple Pay on the web on supported iPhones, iPads or Macs. Please visit apple.com/apple-pay for a complete list of Apple devices that are compatible with Apple Pay.
You can use Apple Pay to make payments in stores with supported devices wherever American Express contactless payments are accepted. Just look for the contactless and/or Apple Pay symbol at checkout.
You can also use Apple Pay in participating merchant apps and on the web with supported devices. Look for the “Buy with Apple Pay” or “Apple Pay” button at checkout within the apps. Visit apple.com/apple-pay/where-to-use-apple-pay/ for a list of merchants where in-store and in-app payments are accepted.
To deliver the best Apple Pay experience, we will display certain account information on your device, such as data for your recent purchases, for each Card you selected to use with Apple Pay, but not your full account information. At any time, you can turn off the display of transaction data manually within Apple Pay by adjusting the “Card Notifications” for each Card. We will never share your plastic Card number with Apple. If you have any additional questions about your device’s security features, please contact Apple directly.
Your Card in Apple Pay is protected by “Touch ID” and/or your device “Passcode.” For your security, when you make a purchase using Apple Pay, you must either use “Touch ID” or the “Passcode” for your device. All of your payment information will be encrypted in the Secure Element, a dedicated chip in your device.
Yes. The American Express Card in Apple Pay enables you to make purchases with your device. The American Express Pass allows Card Members to receive automatic purchase notifications, account balance and customer service information. It is not a virtual Card and you cannot make purchases with it.
If you have both an active American Express Pass and your American Express Card in Apple Pay, you may receive duplicate push notifications for purchases you make. You can turn off your Pass notifications by adjusting your “Automatic Updates” settings on the back of your American Express Pass at any time.
To add your Card to Apple Pay on your eligible Apple device, please visit this Apple Support page for instructions.
For security reasons, you will be required to enter your Security Code when adding your Card to Apple Pay. The Security Code for your American Express Card (Card ID or CID) is the 4 digit, non-embossed number printed above your Card account number on the front of your physical Card.
For security purposes, we may ask you to enter a one-time Verification Code to confirm your identity. This code is a unique series of numbers and/or letters that you can choose to receive via email or text. If prompted, please select how you wish to receive the one-time Verification Code and then enter that code into the appropriate field. For Apple Watch, you will need to enter the Verification Code for the Card you are adding by going to "Wallet & Apple Pay" in the Apple Watch app on your supported device. Please note that you will need a working Internet or data connection to receive a one-time Verification Code.
Your one-time Verification Code may expire if you aren’t able to enter it within 10 minutes. You can request another code by selecting your preferred verification option again. If you are unable to get a one-time Verification Code, please contact American Express Customer Care by calling the number on the back of your Card.
Yes. At this time, Apple allows up to 8 Cards on a device.
Yes, you can add your Card on up to 10 devices. Please note that your Card must be added to each device separately.
Yes, with the latest watchOS, your iPhone can be paired with up to 5 Apple Watches, but each Watch can only be paired with one iPhone.
To remove your Card on iPhone 6 or later, iPad Air 2 and iPad mini 3, select “Remove Card” in the “Wallet & Apple Pay” section of your device “Settings” or on the back of your Card in the Wallet app. You can also visit icloud.com/settings to remove your Card or go to Find My iPhone to temporarily suspend or permanently remove the ability to pay with your Cards on your device.
To remove your Card on Apple Watch, go to "Wallet" on your Apple Watch device, select your Card then hold and tap "Delete" to remove your Card. Additionally, you can remove your Card using the Apple Watch app on your iPhone. Open the Apple Watch app, select "Wallet & Apple Pay", then select your Card and navigate to the bottom and tap "Remove Card." Please note that you can always visit icloud.com/settings to remove your Card on Apple Watch.
For your security, when you add your American Express Card to Apple Pay, a Device Account Number is created for that Card on that device. It is separate and unique to your device and different from your plastic Card number. Your Device Account Number is used to make purchases with your Card using Apple Pay.
All transactions completed with Apple Pay will appear with “AplPay” on your American Express billing statement.
If you need to make a return for a purchase made with Apple Pay you can receive refunds to your account. The key difference is that you may be asked to provide to the cashier the last four digits of your Device Account Number instead of the last few digits of your Card number. To find the last four digits of your Device Account Number for your Card, visit the “Wallet & Apple Pay” section of your device “Settings” or on the back of your Card in the Wallet app.
Yes, you receive all of the same rewards, security and benefits of your American Express Card when you use it with Apple Pay. Please visit your Card account on americanexpress.com or in the Amex Mobile app to see your individual Card benefits.
Yes. If you enroll your American Express U.S. Consumer or Small Business Credit or Charge Card in Amex Offers at merchants that accept American Express contactless payments, you can make qualifying purchases using Apple Pay that will be eligible for the offers. Amex Offers is not available for American Express Corporate Cards. To learn more about enrolling in eligible offers, please visit AmexOffers.com.
If you are having difficulty with your software or hardware, please contact Apple (apple.com/apple-pay).
For iPhone SE, iPhone 6 or later, or iPad Air 2, iPad mini 3, iPad Pro or later, you can view and manage your Cards in Apple Pay by going to “Settings” and selecting “Wallet & Apple Pay.” By tapping on an individual Card, you can view the “Transaction Display” and manage the settings associated with that Card in Apple Pay.
For iPhone 6 or later, you can also view and manage your Cards in the Wallet app. When you select an individual Card, you can tap the “i” to get to the back of the Card, where you can view the “Transaction Display” and manage the settings associated with that Card in Apple Pay.
For Apple Watch, you can view and manage your Cards on Apple Watch within the Apple Watch app on your iPhone. Simply tap on an individual Card to manage the settings associated with that Card in Apple Pay. The Apple Watch app will not display transaction detail or transaction history.
You will receive “Card Notifications” for your American Express Cards in Apple Pay on iPhone and iPad letting you know about purchases made with your plastic Card and purchases made in Apple Pay. You can turn your notifications on or off by adjusting the “Card Notifications” settings for each Card within the “Wallet & Apple Pay” section of your device “Settings.” Please keep in mind that by turning off your “Card Notifications,” you will no longer receive transaction notifications or other special messages from American Express. Your transaction history will also not appear in Apple Pay.
You will not receive specific "Card Notifications" for Cards added to Apple Pay for your Apple Watch.
You may receive notifications on your Apple Watch if you have a Card added to Apple Pay on your paired iPhone and have push notifications enabled.
You may also receive notifications on your Apple Watch if you have an active American Express Pass.
If you do not want to receive these notifications on your Apple Watch, visit the notifications section under "General Settings" in the Apple Watch app on your supported device and unselect "Wallet & Apple Pay."
American Express has enabled Card Members to see their last 10 purchases in the “Transaction Display” of their Card in Apple Pay on iPhone or iPad. The “Transaction Display” will show the last 10 purchases you’ve made with both your plastic Card and Card using Apple Pay. You can turn “Transaction Display” off when you turn off your “Card Notifications” in the “Wallet & Apple Pay” section of your device “Settings.”
Apple Pay will only include your last 10 purchases. Please note that some of the listed transactions may be pending charges, which are temporary and are subject to change (for instance, pre-authorizations at restaurants and hotels). For all official statement information, please refer to your Card account information either on americanexpress.com or in the Amex Mobile app. If you suspect that there has been fraudulent activity on your account, please contact American Express Customer Care at the number on the back of your Card.
No. Your Device Account Number is connected to your new Card number automatically. You can use your Card in Apple Pay to make transactions before receiving your new plastic Card.
If you believe your device or Apple Pay Card information has been lost, stolen or compromised in any way, call American Express Customer Care immediately at the number on the back of your Card.
For iPhone or iPad, you can go to the Find My iPhone app to temporarily suspend or permanently remove the ability to make payments from your device, even if your device is offline. If you suspend your Card(s) using Find My iPhone, you can reactivate your Card(s) simply by unlocking your device and entering your Apple ID "Passcode" when prompted. For any supported Apple device, you can always go to icloud.com/settings, choose the applicable device and delete your Card(s).