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Phone Numbers

  Phone Number Available Online
CUSTOMER SERVICE 1-800-528-2122 24/7 Go Now
PLATINUM CUSTOMER SERVICE 1-800-492-3932 24/7  
WEBSITE HELP (AMEX @ WORK) 1-800-238-8087 M - F: 8:00 am - 8:00 pm ET Go Now

Mail Addresses

General Inquiries Bill Payment Bill Payment (Overnight)
American Express
P.O. Box 981540
El Paso,
TX 79998-1540
American Express,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001
American Express
US Payment Florida
2965 West Corporate Lakes Blvd
Weston FL 33331-3626