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Phone Numbers

  Phone Number Available Online
CUSTOMER SERVICE 1-800-528-4800 24/7 Go Now
TTY/TDD 1-800-221-9950 24/7  
TTY/TDD (in New York) 1-800-522-1897 24/7  
PAY BILL 1-800-IPAY-AXP (1-800-472-9297) 24/7 Go Now
APPLY BY PHONE 1-800-223-2670 24/7 Go Now
EXPRESS CASH 1-800-CASH-NOW (1-800-227-4669). Contact number is only applicable for people calling within USA. 24/7  
GIFT CARD 1-877-AXP-GIFT (1-877-297-4438) 24/7 Go Now
AMERICAN EXPRESS PREPAID CARD 1-866-207-7970 24/7 Go Now

Mail Addresses

General Inquiries Bill Payment Bill Payment (Overnight)
American Express
P.O. Box 981540
El Paso,
TX 79998-1540
American Express,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001
American Express
US Payment Florida
2965 West Corporate Lakes Blvd
Weston FL 33331-3626