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Security Center
Security Center
Types of Fraud
How We Protect You
What You Can Do
 Protect Yourself
 If You Are a Victim
Identity Theft
Identity theft occurs when someone uses your name or personal information, such as your Social Security number, driver's license number, credit card number, telephone number or other account numbers, without your permission. Identity thieves use this information to open credit accounts, bank accounts, telephone service accounts, and make major purchases - all in your name.
How Does Identity Theft Happen?
Identity theft commonly begins with the loss or theft of a wallet or purse. But there are many other ways that criminals can get and use your personal information in order to commit identity theft. The following are some examples:
Phishing (pronounced "fishing") refers to fraudulent communication designed to deceive consumers into divulging personal, financial or account information. Phishing e-mails continue to be prevalent for individuals and companies. Spoofing well-known companies, these e-mails ask consumers to reply, or "click" a link to a fraudulent web page that will ask for personal information, such as their credit card number, Social Security number or account password.
Phone Phishing (also called "Vishing") is another way fraudsters try to collect sensitive information from you. In this type of fraud, the fraudster will either contact you by telephone or send you a fake e-mail and ask for you to respond by telephone.
Dumpster Diving occurs when criminals physically go through your trash receptacle in an effort to find information you discarded.
Contact Us
If you think you may be a victim of fraud, contact the phone number on the back of your Card or you can find other phone numbers in the "contact us" section of our website.

Report a suspicious email:
spoof@americanexpress.com

For other Customer Service Requests, you can contact us