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American Express:

A Diverse Workforce. An Inclusive Workplace.

As a global company, it is vital to our success that our employees are as diverse as the customers and communities we serve. American Express has built a diverse workforce and an inclusive workplace— a culture we are committed to continuing.

Through our Global Diversity & Inclusion strategy, we’re able to channel our efforts in specific ways. We aspire to continue to develop a talent pool that brings together unique perspectives, backgrounds and experiences. We foster a workplace culture where differences are valued and expressed freely and all employees have the support they need to take risks, learn, and collaborate.

“Diversity and inclusion has been a consistent and critical focus at American Express for nearly three decades now. We are committed to developing and supporting our diverse talent, while creating an inclusive environment where employees are encouraged to speak up and be their best selves.”

What does Diversity & Inclusion mean to you?

“We’re in a war for talent, so it is a business imperative that we are a more globally inclusive Company. We need the best possible people from every walk of life. I want everyone to be embraced for what they bring to the table and be proud of who they are. We should celebrate these differences.”

Diversity by the Numbers

In Action

More than a strategy or business philosophy, diversity and inclusion are at the core of our culture, guiding our people and business decisions daily.

Employee Networks

Since 1987, Employee Networks at American Express have brought together people with shared backgrounds and interests to engage with and learn from each other. Formed by our employees and sponsored by senior business leaders, our Employee Networks reflect and encompass the full spectrum of diversity.

Learn more about Employee Networks at American Express.

How Employee Networks make a difference:

Making a difference to our community:

Our PRIDE network participates in the Pride Parade in downtown Salt Lake City, officially the largest parade in the state. PRIDE members distribute Shop Small® bags to support local businesses, and Human Rights Campaign palm cards promoting American Express’ 100% rating on the Corporate Equality index.

Making a difference to our careers:

Our Hispanic Origin & Latin American Network (HOLA) frequently hosts career development sessions in partnership with the National Society of Hispanic MBAs (NSHMBA), an organization that empowers Hispanic business professionals to achieve their full educational, economic and social potential.

Making a difference to our company:

The Black Employee Network (BEN) and Hispanic Origin & Latin American Network (HOLA) have partnered with product management teams to help develop financial inclusion solutions and products, such as American Express Serve® and Bluebird®.

Women At American Express

We are proud of our gender-balanced organization, and actively promote the advancement of women at American Express. Externally, we support groundbreaking research for women’s career development, and internally, we ensure that our female employees are given the tools, resources, and sponsorship they need to succeed.

In 2010, we launched the Women In the Pipeline and at the Top (WIPAT) initiative to create opportunities for women. To help women advance to the highest levels of the company, we used a three-part approach: corporate gender intelligence training, pathways to sponsorship (sponsorship training to foster career advancement and retention) and a focus on building an American Express global women’s community.

Most recently, the WIPAT program evolved to Women Rising at American Express, which continues to support our goals by expanding on our core pillars of strengthening our female talent pipeline, advancing women and continuing to build a strong global network.

Supporting the LGBT Community

American Express has long been committed to lesbian, gay, bisexual and transgender (LGBT) causes. As a result of this dedication, we have scored 100% on the Human Rights Campaign’s (HRC) Corporate Equality Index since 2004.

Learn more

Unconscious Bias: An Important Leadership Initiative

In 2015, American Express introduced new training on how to mitigate unconscious bias. This program aims to help employees identify and break unconscious bias in key decisions relating to both people and business decisions. Through this self-paced program, employees learn how to recognize the types of bias that may be influencing their decisions and put in place processes to mitigate that bias.

Around the Globe

As a part of our strategy, we remain globally focused on diversity and inclusion, while recognizing the local nuances in the key markets where we operate.

Executive Black Employee Network (BEN) Global Forum

The Exec BEN Global Forum is a two-day experience which brings together our vice president and above black leaders to provide development resources and increase their exposure and networking opportunities. In May 2015, American Express hosted its third Exec BEN Global Forum. The Forum continues to challenge this community of black leaders at American Express to also develop the future leaders of the company, and to take ownership of their individual success.

Reach Out Helps Promising Women Advance

American Express was the primary sponsor of Reach Out, a first-of-its-kind, 10-month program launched in India to provide women leaders from 5 top Indian companies with the skills, contacts and inspiration they need to reach the highest levels of their organization.

Participants attended online and in-person events, forums, and learning circles, with both peers and senior leaders. Each of the participating companies hosted a group workshop focusing on a specific topic, such as the need for executive sponsorship of women leaders.

Local Women's conferences: Latin America and India

Motivated by the success of our Global Women’s Conferences, we hosted targeted, regional Women’s Conferences in Latin America and India to reach more junior women around the company. Local conferences are opportunities for networking and exposure to senior leadership. Events focus on career progression guidance, developing resiliency, being an effective protégé, and building the leadership behaviors and mindset to advance at American Express.

Spotlight on Women

To reach even more women globally, we delivered new programming in 2014. Spotlight on Women is a series of events designed to reach a broader audience of women across the company and provide opportunities to engage multiple times a year. The Spotlight on Women program helps foster a stronger community by giving all women the opportunity to experience, learn, and network together. In 2015, we continued the momentum with an event hosted in our London office, where our research partners shared insights from our sponsored research on the topic of Women and Power. The event was recorded and is accessible to all employees globally.

News and Recognition

American Express Makes the List on Bloomberg’s Financial Services Gender-Equality Index

Bloomberg.com

Five Ways to Attract and Retain Female Technologists

ComputerWorld.com

American Express: Opening up LGBT Support

Diversity Executive Magazine

Surprising Career Tips Executives Need Now

Fortune.com

The Complete List: The 50 Best Places to Work for New Dads

Fatherly.com

How Diversity & Inclusion are Driving the Bottom Line at American Express

Forbes.com

Men Pitch in to Boost Women at Work

WSJ.com

A Peek Inside Her Agenda

HerAgenda.com

The Worst Career Advice I’ve Ever Received

Bloomberg.com

American Express: Charging Ahead on Diversity

Fortune.com

American Express has been recognized globally as an employer of choice. Here is just a sampling of our recent recognition:

Join Us

If you’d like to learn more about opportunities at American Express, we invite you to explore careers.

Updated July 2016

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