Start of menu
Search US website
Close Menu

When Card is Not Present - Recognizing Risky Behavior

Be suspicious if a customer . . .

• Requests a rush order.

• Desires only high-value ticket items, in stock.

• Has multiple orders being mailed to an address other than the billing address.

• Cannot repeat the billing information correctly (address, phone number, etc.).

• Places large orders of similar items.

• Orders merchandise that is "re-sellable".

• Places out-of-pattern orders for your business (volume and/or amount).

• Uses consecutive Card Numbers given within a short period of time.

• Is rude or abrasive and seems to rush you.

Return to Fraud Best Practices