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When Card is Present, be Aware of Your Customer's Behavior

Be wary if a customer:

• Buys large quantities of expensive merchandise, shows up just before closing time, or tries to rush you through the transaction.

• Comes in frequently to make small purchases with cash, and then return to make additional purchases of expensive items with a credit card.

• Uses rudeness and rushing to distract you. Criminals take advantage of crowds and busy shopping days when you may be less attentive.

• Never process transactions for a customer who does not present a Card, but rather cites the account numbers from memory, a slip of paper, an old charge slip, photo or fax copy.

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