By taking a few simple precautions, you can help ensure that your travel funds are safe.
Sign the Back of Your Card
Immediately sign the back of the Card when you receive it.
Remember or Reset Your PIN
Memorize the Card PIN provided with your Card, or call Customer Service to change it to something more memorable.
Create an Online Account
Register your Card online, so you can easily check
your Card balance and transaction history. Simply click on Register Your Card.
Store Your Backup Card Safely
Bring the Backup Card when you travel, but keep it in its original packaging and store it separately. The Backup Card can only be activated and used if your Primary Card is lost or stolen. Learn More
Use your American Express GlobalTravel Card to pay
for goods and services.
Use at Millions of Locations
The Card is accepted at millions of locations worldwide, where American Express Cards are accepted. Simply look for the American Express logo.
Swipe and Sign
To pay for a purchase, use the Card like any other payment card. There are no limits placed on your spending, up to the amount you have loaded on the Card.
The Card can also be used for online purchases where American Express Cards are accepted.
You can use the American Express GlobalTravel Card worldwide at ATMs that accept American Express Cards.
Withdraw Local Currency
When you need cash in the local currency, use your Card to withdraw the amount you need at a local ATM.
To find ATMs worldwide where you can use your American Express GlobalTravel Card, please use the American Express ATM Finder.
Information regarding all ATM fees & limits is included in the Cardmember Agreement.
Add more funds to your American Express GlobalTravel Card by visiting any participating Authorized Partner.There is no fee to reload. You must have your Card and a valid, government-issued photo ID present to complete the reload. Funds are credited immediately to your Card.
For more information regarding load limits, please review the Cardmember Agreement.
Report a lost or stolen Card immediately, by calling Customer Service. We can assist you 24 hours a day, 7 days a week.
Activate the Backup Card
We issue a Backup Card with a different PIN from your Primary Card at time of purchase - minimizing the inconvenience if your Primary Card is lost or stolen. Simply contact Customer Service to cancel the lost or stolen Primary Card and request your Backup Card to be activated for you, so you can continue accessing your funds. The Backup Card should only be activated if your Primary Card is lost or stolen.
Request Replacement Cards
If your Backup Card is also lost or stolen, we can send a new Replacement Card to your preferred destination, at no extra cost.
Get Emergency Funds Access
While you are waiting for your Replacement Card to be delivered, you can access the funds on your Card, up to $1,000 per day by emergency money transfer via Western Union. There is no fee for emergency funds access. Please note that funds will only be released to the Cardmember.
Information regarding all limits is included in the Cardmember Agreement.