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Access to Benefits

Extended Warranty

Extended WarrantyView Footnote 1

Use your Card for your new purchases and you can have warranty protection for longer. Extended Warranty* can provide up to one extra year added to the original U.S. manufacturer's warranty. Applies to warranties of 5 years or less when the purchase is charged to the Card. Coverage is up to the actual amount charged to your Card for the item up to a maximum of $10,000; not to exceed $50,000 per Card Member account per calendar year. Please read important exclusions and restrictions.

Additional Benefits

Other protective measures which Business Cards from American Express OPEN offer:

  • Dispute Resolution: If there's a fraudulent or mistaken charge on your statement, simply let us know. American Express will work with you and the merchant to help resolve the issue.View Footnote 2
  • Fraud Protection Guarantee: Your Card can make online shopping a more reassuring and secure experience by protecting you against fraudulent use of your American Express Card.
Additional Protection

Support

Support

Online Account Management

OPEN's online account tools can help you run your business smoothly.

  • Manage your spending and save time during tax season with a detailed record of your expenses in the Online Year-End Summary.View Footnote 3
  • Account Alerts let you know when payments are due or when accounts reach selected levels.
  • Authorized Access allows you to authorize employees or trusted individuals to manage your account online.View Footnote 4

Signature Card Member Business Service

Call 24/7 for one-on-one help, dedicated to small business owners like you. You’ll speak with OPEN representatives who understand your business and will focus on helping you solve your issues.

Account Manager

1. Extended Warranty is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0953, Policy AX0954, Policy EW-AX0958, or Policy EW-IND. For residents of GU, MP, FM, MH, and PW, the Plan is underwritten by Tokio Marine Pacific Insurance Limited, Hagatna, Guam under Policy CRCB000000104. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policy. Shipping and handling costs for the purchase will not be refunded. Certain purchases are not covered, e.g. items with physical damage, damage as a result of natural disaster, software, motorized devices and vehicles and their parts. Other important exclusions apply. You will only be covered up to the amount charged on your eligible Card; coverage is limited up to a maximum of $10,000 per occurrence; not to exceed $50,000 per Card Member account per calendar year. You may be required to send the purchased item to us, in which case we will reimburse you for shipping cost. This product is in excess of other warranty plans that you have in place for the eligible item. To be eligible for claim payment, your account must be in good standing. For full Terms and Conditions, see americanexpress.com/EWterms.

2. Not all disputes are resolved in the Card Member's favor.

3. The Online Year-End Summary, available each January 1st, reflects charges posted to your account from January 1st through December 31st of the prior year.

4. Authorized Account Managers and Agents must be at least 18 years old. American Express (R) Business Line of Credit accounts are not eligible for Authorized Account Managers.