Welcome to the Help Center

Can I dispute a Pending Charge?

Because pending charges are temporary and may change, only posted transactions can be disputed. If you have any immediate concerns about a pending charge, we recommend contacting the merchant directly.

Often, charges which a merchant has duplicated or canceled appear as a pending charge but will not post to your account.

Some merchants, like gas stations and hotels, place a pre-determined dollar amount to request authorization for a transaction. This is often not the same as the final amount you'll be charged.

You can view additional details about a pending charge through your online account by clicking the "Pending Charges" tab and then selecting the transaction. If you'd like to be notified when the transaction has posted, please select the "Alert Me When Posted?" option.