Welcome to the Help Center

How can American Express help me if I'm impacted by severe weather?


We're here to help you if you've been affected by severe weather conditions. We have a special process for Card Members who have additional spending needs due to severe weather.

We also have a Global Assist® program, which provides help with things like travel, lodging, medical assistance (such as referrals and prescriptions), money wiring and financial assistance. To learn more about how Global Assist may be able to help you, visit americanexpress.com/globalassist or call us at (US) 1-800-333-2639 or (International) 1-715-343-7977. Collect calls are accepted.

And remember, you can chat with us anytime when you're logged into your online account.