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Frequently Asked Questions




What travel benefits are provided through CONNECT?

Connect offers First Bank Cardholders access to year round air, hotel, car, cruise and vacation benefits.


 How do I book my travel?

Travel can be purchased online through CONNECT, or by calling 1-877-476-6078 using your First Bank card.


How do I change or cancel a purchase?

Travel can be changed or cancelled by calling 1-877-476-6078 .  



Do I have to pay for my travel booked through CONNECT with the First Bank card?


Yes, all travel booked through CONNECT must be booked using your First Bank card.