FAQ

More Rewards American Express Card

FAQ

 

TRAVEL 

What travel benefits are provided through CONNECT?
CONNECT offers Citi Chairman® American Express® Cardmembers access to year round air, hotel, luxury hotel, car, cruise and vacation benefits.


 How do I book my travel?
Travel can be redeemed online through CONNECT or by calling your Travel Specialist at 1(800)794-2926, using your Citi Chairman® American Express® Card.


 How do I change or cancel a purchase?
Travel can be changed or cancelled by calling 1(800)794-2926, if applicable.


 

Do I have to pay travel booked through CONNECT with the Citi Chairman® American Express® Card?
Yes, all travel booked through CONNECT must be booked using your Citi Chairman®American Express® Card.