Frequently Asked Questions

Entertainment Benefit FAQs


What do I have access to?


Your Card allows you to purchase tickets to certain events before (and after) they go on sale to the general public.


What types of events are included?


You have access to advance tickets to concerts, Broadway shows, sporting events, etc.


How do I purchase tickets?


Select the number of tickets and price (if applicable) you would like to buy for a show that has an American Express presale. Search for tickets and follow payment instructions until purchase is confirmed. The only accepted method of payment is a valid American Express® Card. Get your tickets now!


Who is eligible?


During the presale period, tickets are available exclusively to all American Express® Cardmembers.


Where do I go for help?


For questions related to your presale tickets, please call the number on the back of your Card.