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PenFed Concierge Service


As a PenFed Premium Travel Rewards American Express® Cardmember you gain access to your own personal concierge service. Sit back and relax as our highly trained specialists manage everything from hard-to-find event tickets and dining reservations to vacation planning and floral delivery.

Our concierges are dedicated to making your life easier so you can spend your free time doing the things that you enjoy. You'll be amazed at what we can do for you.

Here are just a few ways we can make your life easier:


Special Occasions

  • Gift Recommendations & Delivery
  • Flower Delivery
  • Party Planning


Travel Coordination

  • Hotel & Air Reservations
  • Weekend Getaways
  • Vacation & Cruise Planning
  • Transportation Arrangements


Dining Reservations

  • Concierge Favorites
  • Special Event Touches-Gifts or Flowers
  • Personal Chef at Home


Personal Services

  • Spa & Salon Appointments
  • Housecleaning & Landscaping Services
  • Pet Services
  • Access to Translators



  • Concert, Broadway & Sporting Event Tickets
  • Access to Sold-Out Shows
  • Tee Time Reservations


Best of all, concierge assistance is a complimentary service. You will only be charged for goods and services you choose to purchase.


Contact your PenFed Concierge, 24/7, at 1.866.992.2731


TEN Concierge provides fulfillment services for offers as provided by participating American Express merchants. TEN is not directly affiliated with any retail or service providers that may provide services for PenFed Premium Travel Rewards® American Express Cardmembers. In no event will TEN, its affiliates, employees, agents or contractors be liable to you for any damages or losses, including without limitation indirect, consequential, special, incidental, or punitive damages resulting from or caused by the fulfillment or non fulfillment of services for PenFed Premium Travel Rewards® American Express Card.