Q. How can I use Membership Rewards points?
A. Membership Rewards offers a variety of different ways to use points. You can redeem for Gift Cards (electronic and physical), book travel, cover your card charges, transfer points to partner loyalty programs, shop with points at top brands, use points for a charitable donation and more. To get started on redeeming Membership Rewards points, visit MembershipRewards.com.
Q. What is the value of Membership Rewards points?
A. The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
Q. Where can I transfer Membership Rewards points to?
A. Certain Card Members can transfer Membership Rewards points to a variety of different frequent flyer or partner loyalty programs. In order to transfer points to a partner loyalty program, the account must be linked to your Membership Rewards account. For more information, visit Transfer Points.
Q. How can I use points for my purchases?
A. You can use Membership Rewards points for purchases when you checkout online or in-store with select merchants. A variety of different merchants participate in Pay with Points. For more information, visit Pay with Points at Checkout.
Q. Can I use Membership Rewards points for statement credit?
A. You can use Membership Rewards points to cover eligible purchases and receive a statement credit. Points can be used for eligible purchases that appear in your online current statement or recent activity. The statement credit will be reflected on your upcoming statement. It is important to remember that using points for your charges will not count toward your minimum payment due, and a minimum payment due will still be required for that billing cycle.
Q. How can I use Membership Rewards points for travel?
A. You can use Membership Rewards points when booking eligible travel (flights, prepaid hotels, vacation/cruise bookings) on American Express Travel. When completing your reservation, you will have the option to use points for the partial or entire travel purchase.
Q. How do I redeem Membership Rewards points for gift cards?
A. We offer a variety of different restaurant, retail, entertainment, and travel gift cards that you can use when redeeming Membership Rewards points. Depending on your selection, you may be able to receive an eGift Card or a physical Gift Card. Most physical Gift Cards will arrive by mail within 7 business days. EGift Cards can be accessed at ecerts.americanexpress.com and you’ll receive an email notifying you when it’s ready for use.
We additionally offer American Express Gift Cards. To view our Gift Card offerings, you can click here.
Q. Why can’t I redeem Membership Rewards points?
A. We’re sorry you are having issues redeeming Membership Rewards points. First, make sure there are enough Membership Rewards points in your account for your preferred redemption option. Next, make sure your account is not past due.
We also may have temporarily suspended your ability to redeem points if we have determined you have engaged in abuse or misuse in connection with earning or using points. For more information, review the "Additional Terms" tab of our Terms & Conditions.