United StatesChange Country
Membership Rewards®
Membership Rewards®

CONTACT US
If you have questions about anything in these Terms & Conditions, please contact us at 1-888-800-8564


PRINT
Click here to print Corporate Membership Rewards® Program Terms and Conditions

Terms and Conditions

These Corporate Membership Rewards® program Terms & Conditions are an extension of the Commercial Card Agreement (the “Agreement”) entered into by and between you, the Client and us, American Express. You may participate in the Corporate Membership Rewards program only after being approved by American Express.

1. IMPORTANT NOTICE


The Corporate Membership Rewards (CMR) program allows corporate clients to enroll their Corporate Cards issued under the Agreement (“Cards”) and get one point for every dollar charged for an eligible purchase by the enrolled Cards. 

 

We may add to and/or change the Corporate Membership Rewards program Terms & Conditions at any time. For example, we could:

 

  • Change eligibility requirements
  • Change the number of points you can earn for spending
  • Change the number of points required to get rewards
  • Impose caps and/or fees on earning and/or using points
  • Increase annual and/or other program fees
  • Cancel rewards

We also may cancel the program at any time, as long as we give you three months notice. During this three-month period, we may change or cancel some or all of the rewards that are current at that time. Once the three months have passed, you’ll no longer be able to earn or use points.


Our merchants and rewards may change at any time. Corporate Membership Rewards points (“points”) can only be used for rewards that are currently available. Certain rewards are only available for specific time periods.


Some rewards may have additional terms and conditions, including those from our merchants. To see detailed terms and conditions for a specific reward, find your reward on corporatemembershiprewards.com and then click the “Terms & Conditions” link on the reward detail page.


When you use points to get rewards, you release American Express and all of its affiliates from liability for your use of points, for the reward and how you use it and for your participation in the program.


American Express and our merchants are not responsible for replacing lost, stolen or damaged certificates, tickets or gift cards.


We may refuse your request to use points if any of the participating Cards linked to your account are not in good standing.


These Terms & Conditions apply to your participation in the Membership Rewards program. Your Card Member Agreement applies to your Linked Card Account.


2. WHO CAN USE THE PROGRAM & ANNUAL FEES


(2.A) SETTING UP AND USING YOUR PROGRAM ACCOUNT
Enrollment in the Corporate Membership Rewards program is not automatic. The Master Program Administrator (“MPA”) must authorize the enrollment at the Company ID-level. If your company does not already have an MPA designated in @ Work, please call
1-888-800-8564
to do so.


To set up a new Corporate Membership Rewards account, your company will first authorize the Corporate Membership Rewards program account that will be the primary account (“Virtual Primary Corporate Membership Rewards Account”) tied to your Corporate Membership Rewards program. This is a virtual account that will not be issued a plastic Card. The MPA will be the owner of this account. If there is an MPA change in your company, please call
1-888-800-8564
so that the Virtual Corporate Membership Rewards program account is updated with the new MPA information. If your company is receiving data files, the Virtual Primary Corporate Membership Rewards Account basic control account must be added to those feeds. 


Definition of roles:


Master Program Administrator (“MPA”): A role within @ Work given to an individual within a given Company ID (CID) who will oversee all other Program Administrators and employees with permissions to transact on behalf of their Card programs. This role will be the central point of contact for program management at the Master Control Account level. The role will also have authority to approve or edit all transactions within @ Work, apply for Card(s), apply to enroll in the Corporate Membership Rewards program, and delegate or remove @ Work reporting and management permissions to other Program Administrators within the company.  


Corporate Membership Rewards Program Administrator (“CMR PA”): The MPA can designate up to five (5) Corporate Cards enrolled in Corporate Membership Rewards program as the CMR PA(s). The MPA can choose to enroll him or herself as a CMR PA. Each CMR PA will have permission to redeem the Corporate Membership Rewards points for all rewards that are available to your Company, through both online and telephone requests. The CMR PA will also have permission to access the Corporate Membership Rewards program center in @ Work to manage Card enrollment in the program and add/remove other CMR PAs within the same CMR program. The CMR PA may be a different employee than the PA of the Corporate Card program who manages other aspects of the program.  


Offline Redeemers: The MPA may authorize three (3) other CMR-enrolled employees as “Offline Redeemers.” The Offline Redeemers have permission to redeem points for Certificates, Gift Cards, Statement Credit and Pay with Points at eligible merchants except for Amazon.com, through telephone request only. The rewards an Offline Redeemer can redeem through telephone request are subject to change at any time. To learn more please call
1-888-800-8564


Your company is fully responsible for any MPA, CMR PA, or Offline Redeemers you authorize and for any and all actions they may take with respect to your Corporate Membership Rewards program account, and you release American Express and its parent, subsidiaries and affiliates from any and all liability related to any and all actions of the MPA, CMR PA, and all Offline Redeemers with regards to your Corporate Membership Rewards account.  


Enrolling employee Cards: Using the @ Work system, the MPA or CMR PA can enroll up to a maximum of 98 employee Corporate Cards into the company’s Corporate Membership Rewards program. Each enrollee in the Corporate Membership Rewards® program must possess an eligible, plastic American Express® Corporate Card, including CMR PA’s. The MPA does not have to be enrolled in the CMR program. If the MPA chooses to enroll in the CMR program, their Corporate Card will be counted as part of the 98 employee Cards. The CMR PA Card(s) must be enrolled in the CMR program and counted as part of the 98 employee Cards. Any Card enrolled in the Corporate Membership Rewards program may not be enrolled in an individual Membership Rewards program.


All Corporate Cards (including the MPA and CMR PA’s) must have the same Company ID (CID), and each CID can only be linked to a single Corporate Membership Rewards account.  


An employee Corporate Card will not earn points until the MPA or a CMR PA enrolls such Corporate Card in the company’s Corporate Membership Rewards account.


(2.B) Who can use the program & annual fees

Not all Corporate Cards are eligible to enroll in the Corporate Membership Rewards program. The designated CMR PA(s) and the MPA can enroll eligible Corporate Cards into the program. Use the chart below to see if the Corporate Card is eligible for the program and if there’s an additional cost to enroll that Corporate Card. Corporate Cards not listed in the chart below are not eligible for the program.  

Eligible Card/Product Name
Cost to Enroll per Corporate Card
American Express® Corporate Green Card $90 annual fee
American Express® Corporate Gold Card
None
Corporate Platinum Card® from American Express
None
Corporate Centurion® Card from American Express
None

Please note that these enrollment fees exclude any taxes. The company’s Virtual Primary Corporate Membership Rewards Account will be charged the annual enrollment fees and all other CMR-related fees (such as point forfeiture reinstatement) for all Cards enrolled in the Corporate Membership Rewards program. Each American Express® Corporate Green and Gold Card enrolled in the program will be assessed an annual enrollment fee charged to the Virtual Primary Corporate Membership Rewards Account. This fee will populate within the virtual Basic Control Account. Annual enrollment fees are nonrefundable and will be billed on the program enrollment date anniversary each year. Both the MPA and CMR PA(s) can access the program online. The MPA or other individuals authorized for Corporate Online Payments (COP) are responsible for paying the fees on the Virtual Primary Corporate Membership Rewards Account. The Corporate Membership Rewards program enrollment date is the day we complete processing the enrollment request. If you un-enroll a Corporate Card in your program account within 30 days of the enrollment date, you’ll receive a prorated refund of any applicable annual fees.


Global Dollar Cards or Cards enrolled in a Pay Ahead schedule cannot be enrolled in the program.  
Eligible Cards must also:

  • Be issued by American Express in the U.S. and billed in U.S. dollars.
  • Be in good standing, meaning no account is canceled, past due or in default (under the terms of the Card Member Agreement) at the time of enrollment

Card eligibility may change at any time.


(2.C) Points

Points are not your property. You cannot transfer points to any other person or program account. Points cannot be transferred by operation of law to any person, entity, Card, American Express Card account, Membership Rewards program account, or Corporate Membership Rewards program account.


(2.D) For canceling your account

If we cancel your Corporate Membership Rewards program account for any reason (including bankruptcy or insolvency), the company will forfeit all points in the program account.  


If you voluntarily cancel your company's enrollment in the program, then the Virtual Primary Corporate Membership Rewards Account will be cancelled immediately, you will have up to thirty (30) days from the date of cancellation to use any and all points in your Corporate Membership Rewards program. If the Master Program Administrator leaves the company, dies, or files for bankruptcy, please call 1-888-800-8564 so that the Virtual Primary Corporate Membership Rewards Program account is updated with the new MPA information.