Each week, OPEN Forum's editors round up the most compelling entrepreneurial news and advice from our contributors and others. Here are this week’s highlights.
Hooked on Downton Abbey? Here are 8 lessons you can learn from Mr. Carson and his crew about providing great customer service. Plus: Next time you have a business meeting or networking event, try these improv tools to make a better impression.
Is your to-do list impossibly overwhelming? This quick fix will help you conquer your stress, and get down to business. Plus: Read how the founders of Fresh borrowed $10,000, created one bar of soap ... and eventually built an international company.
Sales skills aren’t just for salespeople. If you can’t sell yourself, your ideas or your innovation, you won’t stay in business. Plus: Guy Kawasaki shares three valuable lessons for any entrepreneur or author.
Before you move forward on those New Year's resolutions, check out what your small-business peers are planning for 2013. Plus: There's still time! Choosing and sticking to a few select resolutions can make a big difference in your business, and life.
Give your startup a fighting chance. Follow these three tips to avoid sabotaging yourself and your business. Plus: Working on defining your small business brand for the new year? Take a look at these five branding trends.
Proactively find new customers by following these four easy tips. Plus: Content marketing is a buzz-worthy marketing strategy that can be used by anyone, and within any budget.
Give your small business a competitive edge by choosing this year's tech investments wisely. Plus: The biggest mistake you can make is to think a network breach can't happen to you. Protect your business with these five tips.
What was the most compelling business news you read this week?