Difficult clients are part of business--regardless of what industry you're in. Keep the peace (and your sanity) with these proven tips.

When do you chat in person versus over IM or email?

We're not perfect, and there's always room for improvement. Step 1? Read this list of 12 things you did wrong in 2013, and try hard not to repeat them in 2014.

As the leader of your business, it's up to you to make the tough decisions. Use these 5 guidelines to help you make the right ones.

Recent studies reveal that hiring based on proven success isn't always the way to go. Instead, try these 4 alternatives to finding a top candidate.

These easy tactics can help you promote your cultural brand without taking your eye off the business or spending too much money.

Communication is key when running a business, especially a family business. Follow these seven steps to keep your business successful and your family together.

Experiencing communication breakdown? These tips can help you get your message across and your voice heard.

Stop typing that email and don't text another character. It's time we all made an effort to connect with our fellow humans face to face.

What do to when you can't seem to get through.

Want to see a revival of common courtesy in this modern business world? Lead the way with these 4 moves from back in the day.

Metaphors can be a surprisingly effective business communications tool. Think of them as the megaphone that will get your message across.