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Manage expenses in 3 easy steps.

Store Business Card receipts and restore time for your business.

Get it

Download the ReceiptMatchSM Mobile App from the App Store or Google Play.



Sign in with your American Express login.
You can even enable touch ID.

Use ReceiptMatchSM online

Use it

Take a photo of any Business Card receipt by tapping "Capture Receipt."

Make sure the merchant name, date, and amount are visible.

Then, just hit “Upload” and we’ll automatically tie it to the transaction on your online statement.

Make the most of it

Make the most of it

Once you’ve taken a picture, you can make notes to help you identify a transaction later. Now you can see the Business Card receipt, the transaction, and your notes neatly together in one place.

Use ReceiptMatch virtually anywhere.

Not an American Express OPEN Card Member?

American Express OPEN offers products and services that help you turn opportunity into growth.

Frequently asked questions.

When I log in to my ReceiptMatch Mobile App, what username and password do I enter? +

When you log in to the ReceiptMatch Mobile App, you will be asked to enter a User ID and Password. Enter the same User ID and Password that you would use when you access your American Express online account.

If you do not have a User ID and Password or if you have forgotten your User ID or Password, tap "Forgot Your User ID or Password?" on the app Sign In screen or visit americanexpress.com and follow the prompts to retrieve your User ID or Password.

What should I do if I am locked out of the ReceiptMatch Mobile App? +

If you exceed the allotted number of failed sign in attempts, your ReceiptMatch Mobile App will be locked. If that happens, you can call the number on the back of your Business Card for assistance or tap Need Some Help? from the app Sign In screen and select Technical Support.

Why does the ReceiptMatch Mobile App automatically log me out? +

For your security, you will be automatically logged out of the ReceiptMatch Mobile App after 10 minutes of inactivity. You will also be asked after 8 minutes of inactivity if you'd like to sign out or continue using the app.

Which of my Cards can I manage through the ReceiptMatch Mobile App? +

You can manage all of your Business Cards from American Express OPEN through the ReceiptMatch Mobile App.

How do I access my Business Card account information on the ReceiptMatch Mobile App? +

Your account information is viewable within the ReceiptMatch Mobile App. Your Business Card account information can be found by tapping on the Account icon at the bottom of your screen.

If you have employees with Employee Cards, you can access Employee by tapping on the Menu icon at the top right of your screen. To view Card details for any of the Employee Cards, tap the (>) next to the Card Account.

How can I pay my bill on the ReceiptMatch Mobile App? +

To pay your bill via the ReceiptMatch Mobile App tap the Account icon at the bottom of your screen. Then tap the Make a Payment button and you will be prompted how to pay your bill from the app. If you would prefer to pay your bill by telephone, you can tap Contact Us from the Settings screen and select the Pay by Phone option.

How do I add receipts for my Business Card transactions using the ReceiptMatch Mobile App? +

To add a receipt for a Card transaction, tap on a transaction via your Pending Charges or Recent Activity and take a picture of your Business Card receipt. Once the picture is uploaded successfully, it will be linked with your selected Card transaction.

Additionally, you can tap on Capture Receipt from the Transactions screen to take a picture of your receipt, and we will attempt to automatically match the receipt to your transaction. If your receipt is from a purchase you made immediately prior to uploading the receipt, it may take a few days for the transaction to appear on your statement. If we are not able to automatically match a receipt to a transaction when you upload the receipt we will continue to try to match your receipt for up to 8 days.

Can I email a picture of a receipt or upload multiple receipts at once? +

Yes. In order to email pictures of receipts to your ReceiptMatch account, you will first have to sign in to your American Express online account at americanexpress.com to add the email address from which you’d like to email receipts. Then click on the Manage Receipts button on the right-hand side of your online statement. After that, you can email your receipts from that email address to receipts@open.com. You can send in multiple receipts at once by including them as separate attachments in an email.

Why isn’t my receipt matched? +

A receipt may be unmatched for a number of reasons. If the receipt image is unclear or the receipt is associated with a purchase you made more than 10 months ago, you need to manually match it to the transaction by signing in to your American Express online account at americanexpress.com. If a transaction hasn’t appeared on your Card account statement yet, the receipt is unmatched until the transaction appears and the receipt is able to be matched to it. Please also be sure the receipt is uploaded to the correct Business Card.

What is a Tag and how does it work from the ReceiptMatch Mobile App? +

Tags are your own personal labels that you can apply to receipts which help you categorize your expenses. Tags can be applied through the ReceiptMatch Mobile App or directly to transactions through your American Express online account. Tags applied to a transaction through the app will appear on your online account. Tags applied to transactions on your online account will automatically appear in the ReceiptMatch Mobile App, as well.

Tags are unique to each Card. If you have multiple Business Cards, be sure to select the Business Card to see the list of associated tags. You may add tags for a Business Card from your American Express online account or from the app. You can remove tags for a Business Card through your online account.

Basic Card Members can create either a shared tag or a private tag. Shared tags will be available to any Employee Card Members on the account. Both the Basic and Employee Card Members can apply shared tags to receipts. Private tags are only usable and viewable by the Card Member who created the tag as well as any designated Account Managers. Employee Card Members cannot create shared tags.

What is a Note and how does it work? +

You can add notes to receipts for your own record keeping purposes. The notes will appear with the receipt from the ReceiptMatch Mobile App and in your American Express online account. Once you snap a photo of your receipt via the app, you will see the option to add a note on the Review screen prior to attaching the receipt to a transaction, or sending the receipt though the auto-match flow.

How do I use the ReceiptMatch Mobile App with Connect to QuickBooks®? +

ReceiptMatch and Connect to QuickBooks are two business tools that were created to work together. If you are enrolled in ReceiptMatch and downloaded the ReceiptMatch app to your mobile device, after enrolling in Connect to QuickBooks, the ReceiptMatch app will include additional screens that will enable you to start labeling your Business Card transactions with your QuickBooks categories from your mobile device. On the Transaction screen, tap on the available tabs under QuickBooks Categories to label your transaction with your QuickBooks categories.

What QuickBooks categories can I use to label my transactions? +

The QuickBooks categories that you can use via your mobile device to label your transactions include: Expense Category, Customer:Job, and Class.

How do I label my Business Card transactions with QuickBooks categories (Expense, Customer:Job and/or Class)? +

  • From the ReceiptMatch app Transactions screen, select a transaction.
  • Tap on the Add Receipt icon on the Transaction screen.
  • Capture your Business Card receipt or select one from your photo library.
  • On the Review screen, tap on Attach.
  • On the Transaction screen, select the desired QuickBooks categories you want to use to label your transaction. Once selected, tap Done to return to the Transaction screen.

How do Employee Cards work when using ReceiptMatch with QuickBooks? +

Employee Card Members can label transactions in the ReceiptMatch app using Connect to QuickBooks. Employee Card Members can select and apply QuickBooks categories to transactions with the ReceiptMatch app.

Where will my Business Card receipt(s) appear in QuickBooks? +

The Business Card receipt image will appear in the QuickBooks Banking page.

How do Spending Limits on Employee Cards work? +

Spending Limits may be set, removed, and modified at any time. You may also suspend spending privileges on an account at any time. The Spending Limit refreshes each billing cycle.

To freeze an Employee Card, go to the Employee Controls screen and tap on Manage Card Settings. Then tap Freeze.

To manage your Employee Cards go to the Employee Controls screen and tap on Manage Employee Cards. Then you will have the option to set Spending Limits, Spend Tracking Alerts and Blocked Purchase Alerts.

What does it mean to freeze an Employee Card? +

Freezing an Employee Card prevents any further charges on the card. If your Employee Card holder tries to use the card once it’s frozen, the card will be declined. You can freeze or unfreeze an Employee Card at any time.

What is a Spending Limit? +

You can assign a Spending Limit for each of your Employee Cards to prevent your employees from spending above the limit you set for the Employee Card.

To set a Spending Limit for an Employee Card, go to the Employee Controls screen and tap on Manage Employee Cards. Then you will have the option to set Spending Limits.

Is there a minimum Spending Limit amount for Employee Cards? +

Yes, the minimum amount you can set for a Spending Limit on an Employee Card is $200. You can also freeze all activity on an Employee Card.

How do I Add or Cancel an Employee Card? +

To add or cancel an Employee Card, you will need to call Customer Support. To locate the number for Customer Support, tap Contact Us from the Settings screen to call Support. Or you may call the number on the back of your Card or 1-800-492-3344 (24 hours / 7 days). If you are outside of the U.S., you may call collect at 1-336-393-1111.

What types of alerts are available? +

Basic Card Members can receive the following alerts: (1) Spend Tracking Alert: an Employee Card is approaching a set spending limit; (2) Blocked Purchase Alert: an Employee Card’s purchase was blocked due to exceeding a set spending limit; (3) ReceiptMatch Reminder Alert: a reminder to add a receipt image for purchases exceeding a set amount.

Employee Card Members can receive the reminder to add a receipt image for purchases exceeding a set amount.

How do I set my ReceiptMatch reminders? +

To set or make changes to your ReceiptMatch reminder, go to the Settings screen. Then set the receipt reminder amount.

How secure is my information using ReceiptMatch Mobile App? +

ReceiptMatch will send information to your American Express online account using end-to-end encryption. Please keep in mind that American Express does not operate or control the wireless networks used to access the ReceiptMatch Mobile App and carrier protocols may vary. Check with your wireless service provider for information about their privacy and security practices. Your account data can only be accessed via the ReceiptMatch app using your User ID and Password or Touch ID if enabled on your account.

Is the ReceiptMatch Mobile App available outside of the U.S.? +

You may be able to access the ReceiptMatch Mobile App outside of the U.S. depending on your international data plan. You can tap the Contact Us button on the Settings screen. Then select Global Assistance to call. Or you can call the number on the back of your card or 1-336-393-1111 for 24/7 assistance outside the U.S.

How does the ReceiptMatch Mobile App differ from my other American Express App? +

The ReceiptMatch app is a tool to manage Business Cards from American Express OPEN. To view information about your personal American Express Cards and for additional self-servicing tools, please use the American Express App.

To download the app, please visit the App StoreSM and search for "American Express" to download.

How can I provide feedback on the ReceiptMatch Mobile App? +

Tap the Feedback icon on the Settings screen to complete a survey.

How can I view a ReceiptMatch Mobile App demo to learn how to use the app? +

Tap the How to Use this App icon on the Settings screen to view the latest app tutorials.

I’m receiving an error in the ReceiptMatch Mobile App. What should I do? +

You can force close the ReceiptMatch app and re-open the app. Or you can tap the Contact Us icon on the Settings screen. When you reach the Contact Us screen, select Technical Support to reach a Customer Service representative.

Frequently asked questions.

When I log in to my ReceiptMatch Mobile App, what username and password do I enter? +

When you log in to the ReceiptMatch Mobile App, you will be asked to enter a User ID and Password. Enter the same User ID and Password that you would use when you access your American Express online account.

If you do not have a User ID and Password or if you have forgotten your User ID or Password, tap "Forgot Your User ID or Password?" on the app Sign In screen or visit americanexpress.com and follow the prompts to retrieve your User ID or Password.

What should I do if I am locked out of the ReceiptMatch Mobile App? +

If you exceed the allotted number of failed sign in attempts, your ReceiptMatch Mobile App will be locked. If that happens, you can call the number on the back of your Business Card for assistance or tap Need Some Help? from the app Sign In screen and select Technical Support.

Why does the ReceiptMatch Mobile App automatically log me out? +

For your security, you will be automatically logged out of the ReceiptMatch Mobile App after 10 minutes of inactivity. You will also be asked after 8 minutes of inactivity if you'd like to sign out or continue using the app.

Which of my Cards can I manage through the ReceiptMatch Mobile App? +

You can manage all of your Business Cards from American Express OPEN through the ReceiptMatch Mobile App.

How do I access my Business Card account information on the ReceiptMatch Mobile App? +

Your account information is viewable within the ReceiptMatch Mobile App. Your Business Card account information can be found by tapping on your Account icon at the top of your screen

If you have employees with Employee Cards, you can access Employee Cards by tapping on the Menu icon. Then tap the arrow (>) next to the Card Account.

How can I pay my bill on the ReceiptMatch Mobile App? +

To pay your bill via the ReceiptMatch Mobile App, tap the Account icon at the top of your screen. Then tap the Make a Payment button and you will be prompted how to pay your bill. If you would prefer to pay your bill by telephone, you can tap Contact Us from the Settings screen and select the Pay by Phone menu option.

How do I add receipts for my Business Card transactions using the ReceiptMatch Mobile App? +

To add a receipt for a Card transaction, tap on a transaction via your Pending Charges or Recent Activity and take a picture of your Business Card receipt. Once the picture is uploaded successfully, it will be linked with your selected Card transaction.

Additionally, you can tap on Capture Receipt from the Transactions screen to take a picture of your receipt, and we will attempt to automatically match the receipt to your transaction. If your receipt is from a purchase you made immediately prior to uploading the receipt, it may take a few days for the transaction to appear on your statement. If we are not able to automatically match a receipt to a transaction when you upload the receipt we will continue to try to match your receipt for up to 8 days.

Can I email a picture of a receipt or upload multiple receipts at once? +

Yes. In order to email pictures of receipts to your ReceiptMatch account, you will first have to sign in to your American Express online account at americanexpress.com to add the email address from which you’d like to email receipts. Then click on the Manage Receipts button on the right-hand side of your online statement. After that, you can email your receipts from that email address to receipts@open.com. You can send in multiple receipts at once by including them as separate attachments in an email.

Why isn’t my receipt matched? +

A receipt may be unmatched for a number of reasons. If the receipt image is unclear or the receipt is associated with a purchase you made more than 10 months ago, you need to manually match it to the transaction by signing in to your American Express online account at americanexpress.com. If a transaction hasn’t appeared on your Card account statement yet, the receipt is unmatched until the transaction appears and the receipt is able to be matched to it. Please also be sure the receipt is uploaded to the correct Business Card.

What is a Tag and how does it work from the ReceiptMatch Mobile App? +

Tags are your own personal labels that you can apply to receipts which help you categorize your expenses. Tags can be applied through the ReceiptMatch Mobile App or directly to transactions through your American Express online account. Tags applied to a transaction through the app will appear on your online account. Tags applied to transactions on your online account will automatically appear in the ReceiptMatch Mobile App, as well.

Tags are unique to each Card. If you have multiple Business Cards, be sure to select the Business Card to see the list of associated tags. You may add tags for a Business Card from your American Express online account or from the app. You can remove tags for a Business Card through your online account.

Basic Card Members can create either a shared tag or a private tag. Shared tags will be available to any Employee Card Members on the account. Both the Basic and Employee Card Members can apply shared tags to receipts. Private tags are only usable and viewable by the Card Member who created the tag as well as any designated Account Managers. Employee Card Members cannot create shared tags.

What is a Note and how does it work? +

You can add notes to receipts for your own record keeping purposes. The notes will appear with the receipt from the ReceiptMatch Mobile App and in your American Express online account. Once you snap a photo of your receipt via the app, you will see the option to add a note on the Review screen prior to attaching the receipt to a transaction, or sending the receipt though the auto-match flow.

How do I use the ReceiptMatch Mobile App with Connect to QuickBooks®? +

ReceiptMatch and Connect to QuickBooks are two business tools that were created to work together. If you are enrolled in ReceiptMatch and downloaded the ReceiptMatch app to your mobile device, after enrolling in Connect to QuickBooks, the ReceiptMatch app will include additional screens that will enable you to start labeling your Business Card transactions with your QuickBooks categories from your mobile device. On the Transaction screen, tap on the available tabs under QuickBooks Categories to label your transaction with your QuickBooks categories.

What QuickBooks categories can I use to label my transactions? +

The QuickBooks categories that you can use via your mobile device to label your transactions include: Expense Category, Customer:Job, and Class.

How do I label my Business Card transactions with QuickBooks categories (Expense, Customer:Job and/or Class)? +

  • From the ReceiptMatch app Transactions screen, select a transaction.
  • Tap on the Add Receipt icon on the Transaction screen.
  • Capture your Business Card receipt or select one from your photo library.
  • On the Review screen, tap on Attach.
  • On the Transaction screen, select the desired QuickBooks categories you want to use to label your transaction. Once selected, tap Done to return to the Transaction screen.

How do Employee Cards work when using ReceiptMatch with QuickBooks? +

Employee Card Members can label transactions in the ReceiptMatch app using Connect to QuickBooks. Employee Card Members can select and apply QuickBooks categories to transactions with the ReceiptMatch app.

Where will my Business Card receipt(s) appear in QuickBooks? +

The Business Card receipt image will appear in the QuickBooks Banking page.

How do Spending Limits on Employee Cards work? +

Spending Limits may be set, removed, and modified at any time. You may also suspend spending privileges on an account at any time. The Spending Limit refreshes each billing cycle.

To freeze an Employee Card, go to the Employee Controls screen and tap on Manage Card Settings. Then tap Freeze.

To manage your Employee Cards go to the Employee Controls screen and tap on Manage Employee Cards. Then you will have the option to set Spending Limits, Spend Tracking Alerts and Blocked Purchase Alerts.

What does it mean to freeze an Employee Card? +

Freezing an Employee Card prevents any further charges on the card. If your Employee Card holder tries to use the card once it’s frozen, the card will be declined. You can freeze or unfreeze an Employee Card at any time.

What is a Spending Limit? +

You can assign a Spending Limit for each of your Employee Cards to prevent your employees from spending above the limit you set for the Employee Card.

To set a Spending Limit for an Employee Card, go to the Employee Controls screen and tap on Manage Employee Cards. Then you will have the option to set Spending Limits.

Is there a minimum Spending Limit amount for Employee Cards? +

Yes, the minimum amount you can set for a Spending Limit on an Employee Card is $200. You can also freeze all activity on an Employee Card.

How do I Add or Cancel an Employee Card? +

To add or cancel an Employee Card, you will need to call Customer Support, To locate the number for Customer Support, tap Contact Us from the Settings screen to call Support. Or you may call the number on the back of your Card or 1-800-492-3344 (24 hours / 7 days). If you are outside of the U.S., you may call collect at 1-336-393-1111.

What types of alerts are available? +

Basic Card Members can receive the following alerts: (1) Spend Tracking Alert: an Employee Card is approaching a set spending limit; (2) Blocked Purchase Alert: an Employee Card’s purchase was blocked due to exceeding a set spending limit; (3) ReceiptMatch Reminder Alert: a reminder to add a receipt image for purchases exceeding a set amount.

Employee Card Members can receive the reminder to add a receipt image for purchases exceeding a set amount.

How do I set my ReceiptMatch reminders? +

To set or make changes to your ReceiptMatch reminder, go to the Settings screen. Then set the receipt reminder amount.

How secure is my information using ReceiptMatch Mobile App? +

ReceiptMatch will send information to your American Express online account using end-to-end encryption. Please keep in mind that American Express does not operate or control the wireless networks used to access the ReceiptMatch Mobile App and carrier protocols may vary. Check with your wireless service provider for information about their privacy and security practices. Your account data can only be accessed via the ReceiptMatch app using your User ID and Password.

What devices and operating systems does the ReceiptMatch Mobile App support? +

The ReceiptMatch app supports Android 4.0.3 and above.

Is the ReceiptMatch Mobile App available outside of the U.S.? +

You may be able to access the ReceiptMatch Mobile App outside of the U.S. depending on your international data plan. You can tap the Contact Us button on the Settings screen. Then select Global Assistance to call Customer Support. Or you can call the number on the back of your card or 1-336-393-1111 for 24/7 assistance outside the U.S.

How does the ReceiptMatch Mobile App differ from my other American Express App? +

The ReceiptMatch app is a tool to manage Business Cards from American Express OPEN. To view information about your personal American Express Cards and for additional self-servicing tools, please use the American Express App.

To download the app, please visit Google PlayTM and search for "American Express" to download.

Google Play is a trademark of Google Inc.

How can I provide feedback on the ReceiptMatch Mobile App? +

Tap the Feedback icon on the Settings screen to complete a survey.

How can I view a ReceiptMatch Mobile App demo to learn how to use the app? +

Tap the How to Use this App icon on the Settings screen to view the latest app tutorials.

I’m receiving an error in the ReceiptMatch Mobile App. What should I do? +

You can close the ReceiptMatch app and re-open the app. Or you can tap the Contact Us icon on the Settings screen. When you reach the Contact Us screen, select Technical Support to reach a Customer Service representative.

Download the ReceiptMatch Mobile App.

1. ReceiptMatchSM is only available with Business Cards from American Express OPEN. For details and enrollment, go to www.open.com/receiptmatch.

2. The ReceiptMatch Mobile AppSM is only available with Business Cards from American Express OPEN. The ReceiptMatch Mobile App is only available on iTunes and Google Play. Apple, the Apple logo, iPhone and Mac are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.