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Supplier Standards and Conduct

Our Blue Box Shared Values

American Express is committed to the highest standards of integrity and business ethics both in its operations and in those of non-American Express persons and entities that provide goods and services to or for the benefit of American Express. All Third Parties, including suppliers, are also expected and required to conduct business in accordance with all applicable laws, rules and regulations. If Third Parties find themselves in a situation where customary conduct is at odds with these Shared Values, and/or local laws or regulations, they are expected to comply with the more stringent standard.

Our Shared Values are:

Customer Commitment: We develop relationships that make a positive difference in our customers' lives.
Quality: We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.
Integrity: We uphold the highest standards of integrity in all of our actions.
Teamwork: We work together, across boundaries, to meet the needs of our customers and to help our Company win.
Respect for People: We value our people, encourage their development and reward their performance.
Good Citizenship: We are good citizens in the communities in which we live and work.
A Will to Win: We exhibit a strong will to win in the marketplace and in every aspect of our business.
Personal Accountability: We are personally accountable for delivering on our commitments.

By acting according to these values and expecting our suppliers to act accordingly as well, we will inspire the loyalty of our customers, earn a sustainable leadership position in our business, attract and retain a highly talented and engaged workforce, and provide a superior return to our shareholders. This, in turn, will enable us to achieve our vision of becoming the world’s most respected service brand.