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American Express® Gift Cheques

Gift Cheques are backed by American Express


Gift Cheques never expire and may be refunded if lost or stolen. (Terms, conditions and restrictions apply. Identification and proof of purchase required). 


Redeeming your Gift Cheques


1. Deposit your Gift Cheques with your Financial Institution

       Some financial institutions allow account holders to deposit Cheques to their account. Please check with your financial institution if  they allow deposit of Gift Cheques. (Clearing fees may apply).


2. Exchange your Gift Cheques for local currency

      Gift Cheques are welcomed at thousands of locations worldwide (exchange fees may apply). Click below to find locations near you(1)

3. Redeem your Gift Cheques with American Express(2)  

     You can call American Express customer service at (1-800-221-7282) to register a redemption claim. If  you are located outside of the U.S, you can find additional contact numbers based on your location.



1) It is highly recommended that you call the location prior to your visit and verify fees, limits, restrictions, exchange rates and availability. 

2) Redemption of your Gift Cheques directly with American Express may take longer than 30 days depending on the circumstances of the request.

May be refunded if lost or stolen (Terms, conditions and restrictions apply. Identification and proof of purchase required.)

24/7 customer support

Accepted at thousands of locations

Never expire

Gift Cheques Service Center

Get help with your Gift Cheques and find answers to common questions about them.

How to use Gift Cheques


1. Sign

As soon as possible, sign your name on the upper signature line to help protect yourself in case of lost or theft.


2. Record

Write down your serial numbers and keep them with you when you are ready to encash, separated from your Gift Cheques. 


3. Protect

Safeguard your Gift Cheques as you would cash. 


4. Use

To redeem, sign each Gift Cheque on the lower signature line in front of the person accepting your Cheques.

Still need help?


You can call customer service at (1-800-221-7282). Alternatively, you can find additional contact numbers below based on your location.