ESG Mission and Strategy Pillars

At American Express, our ESG mission is to back people and businesses to thrive and create equitable, resilient, and sustainable communities globally. We seek to mobilize our business to address pressing global challenges and deliver high impact initiatives to serve our colleagues, customers, and communities.


In 2021, we launched a new roadmap for our global ESG strategy, establishing new long-term goals and objectives across three critical areas for our company, stakeholders, and society: Build Financial Confidence; Advance Climate Solutions; and Promote Diversity, Equity, and Inclusion (DE&I). Over the last year, we have made significant progress on our goals, which are detailed in our 2022 – 2023 Environmental, Social, and Governance (ESG) Report.

Sale transaction between two ladies

Build Financial Confidence

Provide responsible, secure, and transparent products and services to help people and businesses build financial resilience.

Solar panel and wind farm machines

Advance Climate Solutions

Enhance our operations and capabilities to meet customer and community needs in the transition to a low-carbon future.

Group of people promoting diversity, quity, and inclustion.

Promote Diversity, Equity and Inclusion

Support a diverse, equitable, and inclusive workforce, marketplace, and society.

Awards & Recognition Highlights
Awards & Recognition Highlights

Awards & Recognition Highlights

Our commitment to be a great place to join, stay and grow a career continues to earn us industry awards and recognition. Here are some of the recognitions that make us proud:

  • American Opportunity Index – No. 2
  • America’s Most JUST Companies – Just 100
  • Axios Harris Corporate Reputation Rankings – No. 17
  • Bloomberg’s Gender-Equality Index (since 2016)
  • Business Group on Health 2023 Best Employers
  • Disability Equality Index & Best Places to Work for People with Disabilities
  • Human Rights Campaign Corporate Equality Index (since 2004)
  • FORTUNE and Great Place to Work 2023 Best Companies to Work For – No. 3
  • Fast Company World’s Most Innovative Companies 2023 – No. 1 in Personal Finance
  • FORTUNE World’s Most Admired Companies – No. 10
  • FORTUNE America’s Most Innovative Companies – No. 15
Environmental, Social, and Governance (ESG) Strategy in our 2022-2023 ESG Report
Environmental, Social, and Governance (ESG) Strategy in our 2022-2023 ESG Report

Learn more about our progress on our Environmental, Social, and Governance (ESG) Strategy in our 2022-2023 ESG Report.